Wellness Retail Supervisor: Lead & Inspire Team

China-Britain Business Council; Sutton Coldfield; Hybrid; GBP 16.000 - 23.000; Teilzeit

Benefits dieser Stelle

28 days holidays

Virtual GP access

Health testing kit

Employee Assistance Programme

Life assurance

Product allowance

Discount in-store

Retail discounts

Wellhub membership

Cycle to Work

Zusammenfassung

Holland & Barrett, Sutton Coldfield, is seeking a Supervisor for permanent 22 hours per week at £14.00 per hour. You will lead by example and support the Store Manager to deliver exceptional customer experiences, while coaching colleagues to grow in product knowledge and confidence.

You’ll drive sales, stock, merchandising and daily store operations, and participate in our health and wellness training to provide trusted guidance to customers.

Qualifikationen

• Experience in retail or customer service with confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Aufgaben

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Kenntnisse

Leadership

Communication

Retail experience

Digital tools

Customer service

Health & wellness interest

Tools

Point of sale (POS) systems

Jobbeschreibung

Holland & Barrett, Sutton Coldfield, is seeking a Supervisor for permanent 22 hours per week at £14.00 per hour. You will lead by example and support the Store Manager to deliver exceptional customer experiences, while coaching colleagues to grow in product knowledge and confidence.

You’ll drive sales, stock, merchandising and daily store operations, and participate in our health and wellness training to provide trusted guidance to customers.