Wellness Retail Supervisor: Lead & Grow Team

Holland Barrett; Glasgow; On-site; GBP 501,000 - 523,000; Full time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

24/7 Virtual GP access

Life assurance (2x salary)

Colleague discount in store and online

Pension

Job summary

Holland & Barrett is seeking a Supervisor in Kingston on a 15 hours/week basis, at £14.52/hour. You’ll support the Store Manager, coach colleagues, and ensure customers receive trusted health and wellness guidance while driving store performance.

We’re looking for retail or customer service experience, strong communication, and an ability to lead in a fast-paced environment. In this role you’ll use digital tools to support daily operations and customer interactions.

Qualifications

• Experience in retail or customer service, with the confidence to lead and inspire others.
• Excellent communication skills and the ability to build positive relationships with colleagues and customers.
• A passion for health and wellness, with curiosity to keep learning and developing your product knowledge.
• Strong organisational skills and the ability to make sound decisions in a busy retail environment.
• Confidence using digital tools and technology to support customers and day-to-day store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Leadership

Communication

Job description

Holland & Barrett is seeking a Supervisor in Kingston on a 15 hours/week basis, at £14.52/hour. You’ll support the Store Manager, coach colleagues, and ensure customers receive trusted health and wellness guidance while driving store performance.

We’re looking for retail or customer service experience, strong communication, and an ability to lead in a fast-paced environment. In this role you’ll use digital tools to support daily operations and customer interactions.