Wellness Retail Store Leader – Grow People & Performance

China-Britain Business Council; Northam; On-site; GBP 15,000 - 26,000; Full time

Benefits offered by this job

Monthly performance bonus

28 days' holiday

24/7 Virtual GP access

Annual health testing kit

Life assurance (2x salary)

Colleague discount in store and online

Cycle to Work

Wellhub membership with gym discounts

Job summary

Holland & Barrett is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences across the store network. You will drive sales, profitability, payroll and operational excellence while ensuring stock availability, merchandising and safety standards are maintained.

The role requires strong leadership, coaching skills and a passion for health and wellness, with opportunities for training and growth within the brand.

Qualifications

• Proven experience leading teams and managing store operations in retail.
• Strong leadership and coaching skills, with the ability to develop high-performing teams.
• Commercial awareness and confidence managing performance, budgets and business priorities.
• Excellent communication and relationship-building skills, with a customer-first approach.
• A passion for health and wellness, with curiosity to keep learning and developing your expertise.

Responsibilities

• Lead, inspire and develop a high-performing team that delivers exceptional customer experiences every day.
• Build a culture of learning and wellbeing by coaching colleagues and helping them become trusted health and wellness experts through our Qualified to Advise training which you will also undergo.
• Drive commercial performance by managing sales, profitability, payroll and operational excellence.
• Ensure stock availability, visual merchandising, compliance and health and safety standards are maintained across the store.
• Champion the use of technology to improve operational efficiency and enhance the customer experience.
• Work collaboratively with your Regional Manager and peers to share best practice and deliver success across the wider region.

Skills

Store leadership

Team development

Retail operations

Budget management

Customer focus

Job description

Holland & Barrett is seeking a Store Manager to lead a high-performing team and deliver exceptional customer experiences across the store network. You will drive sales, profitability, payroll and operational excellence while ensuring stock availability, merchandising and safety standards are maintained.

The role requires strong leadership, coaching skills and a passion for health and wellness, with opportunities for training and growth within the brand.