Wellness Retail Assistant – Friendly Customer Care

Holland Barrett; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday incl. bank holidays

Holiday purchase scheme

24/7 Virtual GP access

Free at-home health testing kit after

Employee Assistance Programme

Workplace pension

Life assurance

25% colleague discount in store and在线

Cashback and discounts

Wellhub membership

Cycle to Work scheme

Job summary

Holland & Barrett is seeking a Retail Assistant in London for a part-time role at 15 hours per week, earning £14.26 per hour. You will welcome customers, guide them to wellness products, and work with the team to maintain high store standards.

Training will support product knowledge and trusted guidance for customers. Key qualities include a passion for helping others, strong communication, teamwork, and a curious mindset about health and wellness.

Qualifications

• Passion for helping people and delivering great customer experiences.
• Strong communication skills, friendly and approachable.
• Curiosity about health and wellness, willingness to learn.
• Ability to stay organized, work as part of a team in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products and solutions with confidence while delivering great service.
• Keep shelves stocked and displays presented to a high standard.
• Support promotions, maintain store presentation and operational standards.
• Collaborate with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and advise on in-store or online products.
• Complete training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Curiosity about health

Job description

Holland & Barrett is seeking a Retail Assistant in London for a part-time role at 15 hours per week, earning £14.26 per hour. You will welcome customers, guide them to wellness products, and work with the team to maintain high store standards.

Training will support product knowledge and trusted guidance for customers. Key qualities include a passion for helping others, strong communication, teamwork, and a curious mindset about health and wellness.