Wellness Retail Assistant – Customer‑Focused & Training‑Driven

Holland Barrett; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days' holiday, including bank hols.

Holiday purchase scheme.

24/7 Virtual GP access.

Annual at-home health testing kit (6+)

Employee Assistance Programme and MHFA

Workplace pension (auto-enrolment)

Life assurance (2x salary after 6m)

£/€50 colleague product allowance (6m+

25% colleague discount in store and on

Access to cashback and discounts from多

Free Wellhub membership and wellbeing

Cycle to Work scheme

Job summary

Holland & Barrett, located at London Bridge Station, is seeking a part-time Retail Assistant to welcome customers and help them find products for their wellness goals. You’ll deliver excellent service in a busy store and contribute to a positive shopping experience.

You will maintain shelves, support promotions, and work with the team to meet store goals, using tablets and digital tools to assist customers. Training will grow your product knowledge and confidence.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers’ needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Wellness interest

Organization

Tech confidence

Job description

Holland & Barrett, located at London Bridge Station, is seeking a part-time Retail Assistant to welcome customers and help them find products for their wellness goals. You’ll deliver excellent service in a busy store and contribute to a positive shopping experience.

You will maintain shelves, support promotions, and work with the team to meet store goals, using tablets and digital tools to assist customers. Training will grow your product knowledge and confidence.