Wellness Operations & Projects Coordinator (London)

Nuffield Health Group; City of Westminster; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health in London is seeking a Wellness Coordinator Analyst to support administrative activities across multiple Wellness services. You will coordinate budgets, invoices and SOPs, and manage queries from employees and vendors.

The role requires an in-office presence in a central London setting, with opportunities to contribute to wellness programming and stakeholder communications. A customer-focused, detail-oriented mindset and collaboration skills are essential.

Qualifications

• Excellent collaboration and communication skills.
• Self-motivated and keen to develop skills and knowledge.
• Comfortable in a highly professional and dynamic office environment, working within a busy team.
• Strong attention to detail, analytical thinking and administration skills.
• Experience of systems management and process development.
• Project management experience and working knowledge of Wellness products is ideal.
• If you have a strong background in fitness and you're passionate about wellbeing, you should join the UK's largest Healthcare Charity.

Responsibilities

• Work for Nuffield Health within a client team / office to support key activities and projects.
• Support activity on vendor performance management, governance, data processing, query management, record keeping and invoice processes.
• Manage employee / vendor queries and website content.
• Present Wellness topics in a variety of internal meetings and settings.
• Varied administration duties with opportunities to develop knowledge in the Wellness field.
• Budget and invoice management: Coordinate Wellness budgets and invoice processes, including tracking expenditure, processing invoices, maintaining accurate records and supporting timely reconciliation.
• Wellness standard operating procedures: Coordinate the development, review and maintenance of all Wellness standard operating procedures, ensuring documentation remains accurate, current and accessible.
• Wellness policies: Coordinate the review and maintenance of Wellness policies, working collaboratively with relevant stakeholders to support consistency and effective implementation.
• Presentation creation: Create clear, professional presentations and supporting materials for Wellness meetings, programme updates, educational sessions and stakeholder communications.
• WEX website support: Support the management and maintenance of the Wellness Exchange (WEX) website, including content updates and quality checks.
• Employee queries: Manage and respond to employee queries tracking cases through to resolution and escalating complex matters where appropriate.
• KY3P delegate: Act as the Wellness KY3P delegate for the EMEA Head of Wellness, supporting required coordination, administration, documentation and follow-up activities.
• EMEA First Aid strategy support: Support the coordination and delivery of the EMEA First Aid strategy, working with internal stakeholders and external providers as required.
• Vendor management and contract renewals: Coordinate vendor management activities and contract renewals, including maintaining trackers, monitoring key dates and supporting governance and performance discussions.
• Project management: support the Wellness Project Manager with the coordination of Wellness projects from planning through delivery, maintaining project plans, tracking actions, managing dependencies and supporting completion within agreed timelines.
• Programming support: Provide coordination and administrative support for Wellness programming, including speaker and vendor liaison, logistics, communications, registration and invoice processing.

Skills

Communication

Project management

Analytical thinking

Administration

Systems management

Wellness products knowledge

Fitness background

Job description

Nuffield Health in London is seeking a Wellness Coordinator Analyst to support administrative activities across multiple Wellness services. You will coordinate budgets, invoices and SOPs, and manage queries from employees and vendors.

The role requires an in-office presence in a central London setting, with opportunities to contribute to wellness programming and stakeholder communications. A customer-focused, detail-oriented mindset and collaboration skills are essential.