Wellness Executive

Ember and Ice Wellness - www.emberandice.co.uk; Greater London; On-site; GBP 30,000 - 60,000; Full time

Benefits offered by this job

Employed or freelance arrangement

Competitive base and commission

Product training on every product

Career growth path

Premium, design-led products

Job summary

Ember and Ice Wellness is expanding and seeks a Wellness Executive to handle enquiries from first contact through to signed orders for both Ember and Ice Wellness and R3store Haus. You’ll work with residential homes, hotels, gyms and clubs, sometimes on the phone and other times visiting sites to qualify opportunities.

You will understand space, goals and budgets, present tailored product recommendations and quotations, and manage your own pipeline while representing premium, design-led wellness

Qualifications

• Sales experience in premium/high-value purchases required.
• Confidence on phone and in person with a consultative approach.
• Genuine interest in wellness, recovery, fitness or design.
• Organised, self-motivated with good diary management.
• Willing to travel across the UK with a valid UK driving licence.

Responsibilities

• Respond to new enquiries quickly and qualify them by phone, email and video call.
• Visit clients and sites to understand their space, goals and budget.
• Recommend the right products and wellness solutions, and present quotations with confidence.
• Follow up, handle questions and close orders.
• Sell R3store Haus recovery products to individuals, gyms, clubs and workplaces.
• Keep the CRM up to date and manage your own pipeline.
• Represent us at events, demos and recovery sessions.
• Work closely with our design and installation teams so every client experience is seamless.

Skills

Proven sales track record

Consultative selling approach

Phone & in-person confidence

Interest in wellness/recovery/fitness

Organisation & diary management

UK travel willingness & driving

Job description

Wellness Executive | Ember and Ice Wellness and R3store Haus UK based, field and phone sales | Employed or freelance

Wellness is no longer a luxury. It is how people want to live, train, recover and work. We are looking for a Wellness Executive to help more homes, hotels, gyms and clubs bring it into their everyday lives.

About us

Ember and Ice Wellness is a UK company that designs, supplies and installs science-backed wellness environments. Our clients include private homes, hotels, spas, private members clubs, gyms and recovery studios. We work with:

• Indoor and outdoor saunas
• Ice baths, cold plunges and contrast therapy
• Red light therapy
• Cryotherapy
• Hyperbaric oxygen therapy (HBOT)
• Vibration and recovery therapy

Our sister brand, R3store Haus, brings the same science to portable recovery tools that people can carry with them and use anywhere. Its range starts with our R3 Recovery Boots and grows from there.

We are growing quickly, and we are building the team to grow with us.

The role

You will be the first conversation many of our clients have with us. You will manage enquiries from first call to signed order, across both brands and across residential and commercial clients. Some days you will be on the phone. Others, you will be at a client's home, a hotel or a gym, talking through a project and taking the order.

What you will do

• Respond to new enquiries quickly and qualify them by phone, email and video call
• Visit clients and sites to understand their space, their goals and their budget
• Recommend the right products and wellness solutions, and present quotations with confidence
• Follow up, handle questions and close orders
• Sell R3store Haus recovery products to individuals, gyms, clubs and workplaces
• Keep the CRM up to date and manage your own pipeline
• Represent us at events, demos and recovery sessions
• Work closely with our design and installation teams so every client experience is seamless

About you

• A proven track record in sales, ideally in premium, high-value or considered purchases
• Confident on the phone and face to face, with a consultative, never pushy, approach
• Genuinely interested in wellness, recovery, fitness or design
• Organised, self-motivated and comfortable managing your own diary
• Happy to travel to clients across the UK, with a full UK driving licence
• Experience in wellness, hospitality, fitness, luxury home or interiors is a strong plus

What we offer

• The choice of an employed or freelance arrangement
• Competitive base and commission, or a commission-led freelance structure
• Training on every product, from heat and cold to hyperbaric and red light
• A real chance to grow with the business as the team expands, with a clear path to a senior role
• Work with premium, design-led products and clients who care about quality