Wellness Cafe Team Member | Food & Guest Experience

Virgin Active & KAUAI; Chelmsford; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

33 days annual leave

Pension fund

50% discount on Kauai meals while on.d

Complimentary Virgin Active membership

Zusammenfassung

Kauai in the United Kingdom is recruiting four Team Members to join our welcoming cafe environment. This full-time role (40 hours per week) focuses on friendly service, food preparation to brand standards, and accurate order handling using POS systems.

You will work with the Food & Beverage and Virgin Active teams to deliver an exceptional member experience, maintain food safety and hygiene, and support training of new colleagues while upholding Kauai brand standards.

Qualifikationen

• Previous experience in customer service, hospitality or food service desirable.
• Food Safety Level 2 qualification or willingness to obtain.
• Food Allergy and Intolerance Training.
• Strong communication and interpersonal skills.
• Excellent attention to detail and commitment to food safety and hygiene.
• Ability to work efficiently in a fast-paced environment.
• Proactive, positive and reliable approach to work.

Aufgaben

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process customer orders and payments accurately using POS systems.
• Maintain knowledge of menu items, promotions, allergens and nutritional information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained at all times.
• Follow allergen procedures and prevent cross-contamination.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised and welcoming café environment, including dining areas, counters and displays.
• Collaborate with Virgin Active teams to deliver a seamless member experience.
• Support training of new team members and uphold Kauai brand standards.

Kenntnisse

Customer service

Hospitality

Food safety

Communication

POS systems

Jobbeschreibung

Kauai in the United Kingdom is recruiting four Team Members to join our welcoming cafe environment. This full-time role (40 hours per week) focuses on friendly service, food preparation to brand standards, and accurate order handling using POS systems.

You will work with the Food & Beverage and Virgin Active teams to deliver an exceptional member experience, maintain food safety and hygiene, and support training of new colleagues while upholding Kauai brand standards.