Wellness Café Team Member

Virgin Active; Sheffield; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

33 days annual leave

Pension fund

50% discount on Kauai meals while on)

Complimentary Virgin Active membership

Job summary

Kauai, part of Virgin Active, is seeking a Team Member to create a welcoming experience for every member and guest. You will prepare fresh food and drinks to high standards and deliver friendly, efficient service in a fast-paced environment.

Role includes working across Food & Beverage and Virgin Active teams, training new staff and upholding brand standards. Flexible to early mornings, evenings, weekends and bank holidays with zero hours commitments.

Qualifications

• Experience in customer service, hospitality or food service.
• Food Safety Level 2 qualification (or willingness to obtain).
• Food Allergy and Intolerance Training.
• Strong communication and interpersonal skills.
• Attention to detail and hygiene.
• Ability to work in a fast-paced environment.
• Flexible to work early mornings, evenings, weekends and bank holidays.

Responsibilities

• Deliver warm, friendly and genuine service to every member and guest.
• Prepare food and beverages to brand recipes and presentation standards.
• Process orders and payments accurately using POS systems.
• Maintain knowledge of menu items, promotions, allergens and nutritional information.
• Recommend products and provide an exceptional customer experience through confident service.
• Ensure food safety, hygiene and cleanliness standards are maintained at all times.
• Complete opening, closing, preparation and temperature check procedures accurately.
• Follow allergen procedures and prevent cross-contamination throughout food preparation.
• Monitor stock levels and communicate replenishment requirements.
• Maintain a clean, organised and welcoming café environment, including dining areas, counters and displays.
• Work collaboratively with colleagues across both the Food & Beverage and Virgin Active teams to deliver a seamless member experience.
• Support the training of new team members and contribute to maintaining Virgin Active brand standards.

Skills

Customer service

Hospitality

Food service

Education

Food Safety Level 2

Tools

POS systems

Job description

Kauai, part of Virgin Active, is seeking a Team Member to create a welcoming experience for every member and guest. You will prepare fresh food and drinks to high standards and deliver friendly, efficient service in a fast-paced environment.

Role includes working across Food & Beverage and Virgin Active teams, training new staff and upholding brand standards. Flexible to early mornings, evenings, weekends and bank holidays with zero hours commitments.