Wellbeing Support Officer (Fixed term until September 2027)

N-Compass; Ulverston; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Learning and development opportunities

Excellent reward and benefits package

Supportive supervision

Friendly team environment

Job summary

N-Compass is seeking a Wellbeing Support Officer in Ulverston on a fixed term contract until September 2027. You will work with unpaid carers, carrying out person-centred assessments and co-producing support plans to help carers live well alongside their caring role.

The role offers true hybrid working, allowing home-based work with community engagement. We value kindness, listening, and collaboration and provide development opportunities, an attractive benefits package and supportive

Qualifications

• Excellent listening and communication skills are essential.
• Experience in health, social care, community services or voluntary sector is valued.
• Driving licence and access to a vehicle for business use are required.

Responsibilities

• Carry out person-centred assessments with unpaid carers and identify needs and strengths.
• Co-produce support plans to help carers achieve outcomes that matter most to them.
• Build trusted relationships, provide information and guidance, and connect carers with local services.

Skills

Listening skills

Communication skills

Relationship building

Organised

Solution-focused

Driving licence

Job description

Wellbeing Support Officer (Fixed term until September 2027)

Ulverston

Carers

Full time

Fixed Term Contract

Make a Difference to Carers Every Day

At N-Compass, we believe carers deserve to be heard, valued and supported. We're looking for an enthusiastic and compassionate Assessment & Support Officer to join our Westmorland & Furness team, helping unpaid carers access the support, information and services they need to live well alongside their caring role.

This is more than a job. It's an opportunity to make a genuine difference to people's lives while being part of a supportive organisation where your wellbeing, development and ideas matter.

About the Role

You'll work directly with unpaid carers, carrying out person-centred assessments, identifying needs and strengths, and co-producing support plans that help carers achieve the outcomes that matter most to them.

You'll build trusted relationships, provide information and guidance, connect carers with local services, and ensure their voices are heard. The role involves working across the community, meeting carers where they feel most comfortable and helping them navigate challenges with confidence, full driving license and vehicle to use for work purposes are essential.

About You

You may already have experience in health, social care, community services or the voluntary sector. However, we also welcome applicants with transferable skills and lived experience who are passionate about supporting others.

We're looking for someone who:

• Has excellent listening and communication skills
• Can build positive relationships and work collaboratively
• Is organised, compassionate and solution-focused
• Shares our commitment to inclusion, dignity and respect
• Has a driving licence and access to a vehicle for business use

Why Join N-Compass?

Our culture is built on kindness, integrity, respect and collaboration. We trust our people, encourage innovation and believe everyone should feel valued, supported and able to bring their whole selves to work.

We offer:

• True hybrid working, giving you the flexability to work from home and in the community.
• Ongoing learning and development opportunities
• Excellent reward and benefit package
• Supportive managers and reflective supervision
• A friendly, welcoming team environment
• The opportunity to see the real impact of your work every day

If you're looking for a rewarding role where people come first and your work truly matters, we'd love to hear from you.

Join N-Compass and help carers look towards a brighter future.

If require any reasonable adjustments to participate in the selection process please contact the People services team using details on our website.

Working for n-compass gives you access to a great range of benefits, take a look at what we offer:25 days annual leave entitlement + bank holidays with additional days for length of service.An extra day off for your birthday!Maximum 37-hour week5% Employer Pension Contribution, 3% Employee Pension ContributionEmployee Assistance Programme - around the clock access via telephone, email and online, this is a free, independent resource to help you balance your work, family and personal lifeWestfield Mosaic Health Plan, which enables you to be reimbursed for a range of treatments including dental, optical, therapy treatments, wellbeing and alternative therapy treatmentsDeath in service benefitBereavement CounsellingProbate HelplineFamily Friendly PoliciesMonthly Employee AwardBuying and selling annual leave3 hours off for Christmas shoppingLearning and Development OpportunitiesDynamic, innovative, fun organisation