Carers Support & Wellbeing Advisor (12-Month Maternity Cover)

N-Compass; Knowsley; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

25 days annual leave entitlement +bank

An extra day off for your birthday!

5% Employer Pension Contribution

3% Employee Pension Contribution

Employee Assistance Programme

Westfield Mosaic Health Plan

Death in service benefit

Bereavement Counselling

Probate Helpline

Family Friendly Policies

Monthly Employee Award

Learning and Development Opportunities

Job summary

N-Compass is seeking a compassionate Well-being Support Officer to join our Knowsley team on a 12-month maternity cover contract. The role provides face-to-face information, advice and practical support to unpaid carers, helping them access services and improve wellbeing.

You will build positive relationships with carers, community organisations and partners, maintain records and monitor outcomes. Working 21 hours per week, this role offers a supportive team, supervision and development

Qualifications

• No direct carer support experience required; transferable skills welcomed.
• Excellent listening and communication abilities.
• Organised and confident with IT systems.

Responsibilities

• Provide information, advice and guidance to unpaid carers
• Hold person-centred conversations and identify individual needs
• Connect carers with local services, community resources and support networks
• Support carers to improve their wellbeing, confidence and resilience
• Build positive relationships with carers, partners and community organisations
• Promote our services through community engagement and outreach
• Maintain accurate records and monitor outcomes

Skills

Great listener

Communication skills

Empathetic

Organised

Independent worker

Job description

Carers Support & Wellbeing Advisor (12-Month Maternity Cover)

Knowsley Carers

Carers

Fixed Term Contract

Carers Support & Wellbeing Advisor (12-Month Maternity Cover)

12-Month Maternity Cover | Knowsley

Could you help unpaid carers feel more supported, connected and valued?

Are you passionate about helping people and making a real impact in your community?

N-Compass is looking for a compassionate and motivated Well-being Support Officer to join our friendly Knowsley team on a 12-month maternity cover contract. This rewarding role offers the opportunity to provide face-to-face support to unpaid carers across Knowsley

As a Well-being Support Officer, you will provide practical support to unpaid carers, helping them access information, services and opportunities that improve their wellbeing and help them feel more confident in their caring role.

What You'll Do

• Provide information, advice and guidance to unpaid carers
• Hold person-centred conversations and identify individual needs
• Connect carers with local services, community resources and support networks
• Support carers to improve their wellbeing, confidence and resilience
• Build positive relationships with carers, partners and community organisations
• Promote our services through community engagement and outreach
• Maintain accurate records and monitor outcomes

What We're Looking For

You do not need direct experience of supporting carers. We welcome applicants with transferable skills gained through health and social care, customer service, education, community work, volunteering or personal caring experience.

Most importantly, you'll be:

• A great listener with excellent communication skills
• Empathetic, approachable and supportive
• Organised and confident using IT systems
• Able to work independently and as part of a team

Why Join N-Compass?

• Supportive and inclusive team culture
• Regular supervision and management support
• Ongoing training and development opportunities
• Meaningful work that changes lives

Enhanced DBS check required.

N-Compass is an equal opportunities employer and is committed to creating an inclusive workplace. Reasonable adjustments are available throughout the recruitment process

Hours

21 hours per week

Working for n-compass gives you access to a great range of benefits, take a look at what we offer:

• 25 days annual leave entitlement + bank holidays with additional days for length of service.
• An extra day off for your birthday!
• Maximum 37-hour week
• 5% Employer Pension Contribution, 3% Employee Pension Contribution
• Employee Assistance Programme - around the clock access via telephone, email and online, this is a free, independent resource to help you balance your work, family and personal life
• Westfield Mosaic Health Plan, which enables you to be reimbursed for a range of treatments including dental, optical, therapy treatments, wellbeing and alternative therapy treatments
• Death in service benefit
• Bereavement Counselling
• Probate Helpline
• Family Friendly Policies
• Monthly Employee Award
• Buying and selling annual leave
• 3 hours off for Christmas shopping
• Learning and Development Opportunities
• Dynamic, innovative, fun organisation