Wellbeing-Focused F&B Assistant: Service & Upsell

Champneys Springs; Measham; Sur place; GBP 14 000 - 20 000; Plein temps

Avantages offerts par ce poste

Health & wellbeing incentives

Digital fitness programmes

Complimentary Spa Day after probation

Discounted stays

Discounts on Champneys products

Résumé du poste

Champneys Springs is seeking a Food & Beverage Assistant to deliver exceptional service with a strong knowledge of menus and dietary options. You will assist guests, answer queries, and upsell to enhance their dining experience in our on-site facilities.

In this role you will maintain high hygiene standards, handle reservations, and contribute to a welcoming wellness-focused environment, while representing the Champneys brand across all guest interactions.

Qualifications

• Complete working knowledge of menus and ingredients.
• Sound knowledge of dietary needs and nutrition values.
• Ability to upsell and advise guests on menu choices.

Responsabilités

• Ensure F&B area is well presented to guests.
• Provide consistent, courteous and professional service.
• Take reservations and deliver food & beverages.
• Maintain clean dining and cellar areas to high standards.
• Prepare restaurant and bar areas for service.
• Upsell drinks and meals following company guidelines.
• Rotate stock and keep displays aligned with guidelines.

Connaissances

Menu knowledge

Dietary awareness

Upselling

Customer service

Hygiene standards

Description du poste

Champneys Springs is seeking a Food & Beverage Assistant to deliver exceptional service with a strong knowledge of menus and dietary options. You will assist guests, answer queries, and upsell to enhance their dining experience in our on-site facilities.

In this role you will maintain high hygiene standards, handle reservations, and contribute to a welcoming wellness-focused environment, while representing the Champneys brand across all guest interactions.