Wellness-Focused F&B Assistant | Upsell & Guest Experience

Buxton Crescent; Buxton; On-site; GBP 9,600 - 17,000; Full time

Benefits offered by this job

Health benefits

Wellbeing programs

Spa discounts

Staff discounts

Free parking

Employee events

Job summary

Champneys is seeking Food and Beverage Assistants to deliver consistent, high-quality service across our food and drink outlets. You will know the menus inside out, understand dietary needs, and assist guests with menu choices.

You will take reservations and orders, deliver food and drinks, upsell where appropriate, and keep the F&B area clean, well-presented and compliant with health and safety standards. This full-time position offers gratuities and scope to develop within a luxury spa

Qualifications

• Knowledge of daily menus and ingredients.
• Ability to discuss dietary needs with guests.
• Strong customer service and communication skills.
• Ability to upsell beverages and dishes.
• Friendly, proactive hospitality attitude.

Responsibilities

• Maintain a well-presented F&B area and assist guests with menu queries.
• Take reservations and orders, deliver food & beverages.
• Upsell where appropriate to maximise guest satisfaction and sales.
• Keep areas clean, safe and hygienic in line with company standards.
• Assist in bar and dining preparation as required.

Skills

Menu knowledge

Customer service

Upselling

Dietary awareness

Hospitality

Job description

Champneys is seeking Food and Beverage Assistants to deliver consistent, high-quality service across our food and drink outlets. You will know the menus inside out, understand dietary needs, and assist guests with menu choices.

You will take reservations and orders, deliver food and drinks, upsell where appropriate, and keep the F&B area clean, well-presented and compliant with health and safety standards. This full-time position offers gratuities and scope to develop within a luxury spa