Wellbeing-Focused F&B Associate | Guest Experience & Upsell

Champneys; Liphook; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Free parking Eastwell Manor Forestmere

Professional Uniform

App technology for shifts

Job summary

Champneys Forest Mere is seeking Food and Beverage Assistants on a zero-hour contract to provide consistent, courteous service in a luxury wellness environment. You will be knowledgeable about menus, dietary needs, and nutrition, and will assist guests with ordering, serving and upselling drinks and meals.

Maintain clean, compliant service areas in line with Champneys standards. The role offers flexible hours, staff perks such as free parking and a professional uniform, and opportunities to

Responsibilities

• Ensuring the F&B area is well presented, inviting and to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Job description

Champneys Forest Mere is seeking Food and Beverage Assistants on a zero-hour contract to provide consistent, courteous service in a luxury wellness environment. You will be knowledgeable about menus, dietary needs, and nutrition, and will assist guests with ordering, serving and upselling drinks and meals.

Maintain clean, compliant service areas in line with Champneys standards. The role offers flexible hours, staff perks such as free parking and a professional uniform, and opportunities to