Wellness-Focused F&B Associate - Upsell & Guest Care

Champneys; Henlow; Presencial; GBP 1.515.000 - 1.791.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free parking

Descripción de la vacante

Champneys is seeking a Food and Beverage Assistant at our Henlow location. The role involves providing exceptional guest service, using knowledge of menus and dietary needs to assist and upsell.

You will support service in the restaurant and bar, ensuring a welcoming, well-presented F&B area and accurate handling of orders. The position operates on a zero-hour contract with pay up to £12.71 per hour depending on age, plus tips.

Formación

• Complete working knowledge of the menus, ingredients and daily offerings.
• Provide consistent levels of excellent service and act as an ambassador for Champneys.
• Ability to handle dietary needs and guest queries with professionalism.

Responsabilidades

• Ensure F&B area is well presented and up to standards.
• Have full knowledge of dietary needs and calorific values to advise guests.
• Know all food & beverage menus to answer guest questions.
• Take reservations and orders, deliver food & beverages.
• Maintain cleanliness of dining and cellar areas and assist with service readiness.
• Prepare restaurant and bar areas for service and upsell where possible.
• Rotate bar stocks and manage sales displays per guidelines.

Conocimientos

Customer service

Menu knowledge

Upselling

Descripción del empleo

Champneys is seeking a Food and Beverage Assistant at our Henlow location. The role involves providing exceptional guest service, using knowledge of menus and dietary needs to assist and upsell.

You will support service in the restaurant and bar, ensuring a welcoming, well-presented F&B area and accurate handling of orders. The position operates on a zero-hour contract with pay up to £12.71 per hour depending on age, plus tips.