Welfare Rights & Debt Advisor | Flexible Hours & Leave

Alder Forest; Worsley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Face-to-face training

Flexible working

Generous annual leave

Birthday leave

Wellbeing leave

Job summary

Mind in Salford is a charity delivering welfare rights and debt advice to people experiencing financial difficulty and mental health needs in Salford. The Welfare Rights & Debt Adviser will manage a caseload, provide accurate advice, and contribute to service development.

The role requires at least one year of relevant experience, a person-centred approach and strong organisational skills. Benefits include flexible working and extensive training opportunities.

Qualifications

• At least one year's experience delivering welfare rights and debt advice.
• Ability to understand the wishes and needs of people using mental health services.
• Strong record-keeping and organisational skills; ability to prioritise caseload.

Responsibilities

• Provide welfare rights advice, debt advice, grants and budgeting support.
• Manage a caseload on a one-to-one basis.
• Maintain accurate case records and comply with standards.
• Collaborate with partners to provide joined-up support.
• Contribute to service planning and improvement.

Skills

Welfare rights advice

Debt advice

Caseload management

Budgeting support

Client advocacy

Job description

Mind in Salford is a charity delivering welfare rights and debt advice to people experiencing financial difficulty and mental health needs in Salford. The Welfare Rights & Debt Adviser will manage a caseload, provide accurate advice, and contribute to service development.

The role requires at least one year of relevant experience, a person-centred approach and strong organisational skills. Benefits include flexible working and extensive training opportunities.