Welfare Benefits Advisor — Hybrid, Flexible Hours

Breath HR; United Kingdom; Hybrid; GBP 25,500 - 27,000; Full time

Benefits offered by this job

Generous holiday entitlement

5% employer contribution pension scheme

Access to confidential counselling support

Job summary

Breath HR is seeking a Welfare Benefits Adviser to join Citizens Advice Bury & Bolton. You will provide tailored advice ensuring clients understand their entitlements and navigate eligibility criteria effectively.

This role offers flexibility with a hybrid working model, allowing 70% in-office and 30% remote work after training completion. Ideal candidates will possess strong interpersonal skills, a passion for client support, and organisational abilities to thrive in a fast-paced environment.

Qualifications

• Experience in delivering welfare benefits advice is preferred.
• Ability to engage clients with excellent interpersonal skills.
• Strong organisational skills to manage tasks in a fast-paced environment.

Responsibilities

• Provide tailored Welfare Benefits advice to clients.
• Conduct effective interviews using sensitive questioning skills.
• Offer comprehensive benefit checks and explore eligibility.

Skills

Experience delivering advice

Excellent interpersonal skills

Organisational skills

Passion for continual professional development

Empathy and compassion

Job description

Breath HR is seeking a Welfare Benefits Adviser to join Citizens Advice Bury & Bolton. You will provide tailored advice ensuring clients understand their entitlements and navigate eligibility criteria effectively.

This role offers flexibility with a hybrid working model, allowing 70% in-office and 30% remote work after training completion. Ideal candidates will possess strong interpersonal skills, a passion for client support, and organisational abilities to thrive in a fast-paced environment.