Welfare Benefits & Debt Advisor — Community Outreach

VONNE (Voluntary Organisations' Network North East); Sunderland; On-site; GBP 28,000 - 32,000; Full time

Job summary

FISCUS is seeking an experienced Advice Worker to join our team in Sunderland. You will deliver welfare benefits and debt advice to people face-to-face and by telephone, helping navigate crisis and fuel poverty services.

You will work from the FISCUS Coop Centre and community foodbanks across the city, driving outreach, maintaining records, and supporting a team of colleagues dedicated to improving local lives. A driving licence and access to a car are essential.

Qualifications

• Welfare benefits and debt advice experience required.
• Face-to-face and telephone advice delivery.
• Driving licence and access to a car essential.

Responsibilities

• Deliver welfare benefits and debt advice to clients.
• Provide advice via face-to-face appointments and telephone calls.
• Support outreach from FISCUS Coop Centre and community foodbanks.

Skills

Welfare benefits advice

Debt advice

Driving licence

Job description

FISCUS is seeking an experienced Advice Worker to join our team in Sunderland. You will deliver welfare benefits and debt advice to people face-to-face and by telephone, helping navigate crisis and fuel poverty services.

You will work from the FISCUS Coop Centre and community foodbanks across the city, driving outreach, maintaining records, and supporting a team of colleagues dedicated to improving local lives. A driving licence and access to a car are essential.