Community-Focused Financial Wellbeing Adviser

Citizens Advice 1066; St Leonards; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

31 days annual leave

Employer pension contribution

Employee wellbeing support

TOIL scheme

Training and development opportunities

Supportive and inclusive workplace

Job summary

Citizens Advice 1066 is seeking a compassionate Financial Wellbeing Adviser to support people experiencing homelessness or at risk of homelessness. You will work with Seaview Project to provide practical advice, increase income, reduce debt and promote independent living through person-centred support.

You will deliver specialist financial inclusion help, build trust with clients facing challenges, and collaborate with housing providers and partner agencies to improve outcomes.

Qualifications

• Knowledge of welfare benefits, debt and financial inclusion.
• Experience supporting vulnerable adults through advice, support or casework.
• Understanding homelessness, poverty and social exclusion challenges.
• Ability to build trust with clients reluctant to access support.
• Strong communication, organisational and advocacy skills.
• Commitment to person-centred, non-judgemental support.

Responsibilities

• Provide welfare benefits, debt, budgeting and financial capability guidance.
• Help clients maximise income via benefits, grants and similar support.
• Assist with rent, bills and debts to sustain housing.
• Conduct holistic assessments and create tailored support plans.
• Collaborate with Seaview, housing providers and local services.
• Advocate for clients to access specialist support and maintain records.

Skills

Welfare benefits knowledge

Debt advice

Financial inclusion

Vulnerability awareness

Communication skills

Advocacy

Job description

Citizens Advice 1066 is seeking a compassionate Financial Wellbeing Adviser to support people experiencing homelessness or at risk of homelessness. You will work with Seaview Project to provide practical advice, increase income, reduce debt and promote independent living through person-centred support.

You will deliver specialist financial inclusion help, build trust with clients facing challenges, and collaborate with housing providers and partner agencies to improve outcomes.