Welfare Benefits Advisor for Cancer Support

Maggie's Centres; Cambridge; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Centre experience

Orientation week

Holiday entitlement

Pension

Job summary

Maggie’s Centres is seeking a Benefits Advisor to help people access available benefits and financial support through the Cambridge centre. You will work with clients on a drop-in basis or booked appointments and liaise with statutory and voluntary bodies.

You’ll maintain records, provide claims assistance, and contribute to Maggie’s Programme. Expect occasional travel, some evenings, and a welcoming, empathetic approach to visitors.

Qualifications

• Degree educated in a relevant field or equivalent experience.
• At least 2 years’ experience in welfare benefits and money advice.
• Ability to understand health-related concerns in life context.
• Warm, empathetic manner with excellent communication and listening skills.
• Ability to write clear and concise reports.

Responsibilities

• Provide comprehensive advice on benefits using various mechanisms.
• Assist in completion of benefits claims to maximise income.
• Promote benefits advice as part of Maggie’s programme and participate in training.
• Record and report activity data in line with Maggie’s policies.
• Maintain knowledge of external agencies and signpost appropriately.
• Record data per Maggie’s procedures and contribute to audits.
• Follow up disability benefits claims and related benefits.
• Negotiate with statutory bodies to support claimants.
• Ensure visitors feel welcome and develop ongoing relationships with the team.
• Contribute to awareness and access to Maggie’s Centres.
• Support Centre Head with administration and centre reviews.
• Occasional overnight stays, travel, evenings and unsociable hours.

Skills

Welfare benefits

Money advice

Communication

Report writing

Education

Degree or equivalent

Job description

Maggie’s Centres is seeking a Benefits Advisor to help people access available benefits and financial support through the Cambridge centre. You will work with clients on a drop-in basis or booked appointments and liaise with statutory and voluntary bodies.

You’ll maintain records, provide claims assistance, and contribute to Maggie’s Programme. Expect occasional travel, some evenings, and a welcoming, empathetic approach to visitors.