Benefits Advisor

Maggie Keswick Jencks Cancer Caring Centres Trust; Cambridge; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Orientation week

Holiday entitlement

Sick leave

Supportive environment

Learning and development

Tea, coffee and fruit

NHS pension eligibility

Travel loans

Eye test coverage

Maternity pay

Buddy system

Stress management courses

Clinical psychologists

Job summary

Maggie Keswick Jencks Cancer Caring Centres Trust in Cambridge seeks a Benefits Advisor to help people access available benefits and financial support. This role may use drop-in sessions or booked appointments, and involves liaising with statutory and voluntary bodies to ensure seamless access to Maggie’s cancer support programs.

You will maintain client relationships, support centre administration, and work with colleagues to enable access to Maggie’s programme for ongoing cancer care.

Qualifications

• Degree educated in a relevant field or equivalent experience.
• At least 2 year’s experience in providing welfare benefits and money advice.
• A warm, empathetic manner with excellent communication and listening skills.
• Able to write clear and concise reports.

Responsibilities

• Provide comprehensive advice on benefits using a variety of different mechanisms.
• Assist in the completion of benefits claims, maximising an individual’s income.
• Follow up claims for disability benefits and any further benefits triggered by an award.
• Negotiate with statutory bodies, ensuring that people are supported through this process.
• Contribute to raising awareness of and enabling access to Maggie’s Centres.
• Contribute to centre specific or other specific audits as required.
• Maintenance of statistical information and accurate case records.
• Administration and follow up to benefits advice and the submission of claims.
• Assist Maggie’s Centre Head with centre administration as required.

Skills

Experience in welfare benefits/money

Empathetic communication

Report writing

Listening skills

Education

Degree educated in a relevant field or equivalent experience

Job description

Benefits Advisor - Cambridge

As Benefits Advisor, you will advise and assist people to access available benefits and other sources of financial help.
This support may be provided on a ‘drop in’ basis and through a programme of booked appointments.
You will be responsible for liaising with other statutory and voluntary bodies as required.

This support may be provided on a ‘drop in’ basis and through a programme of booked appointments.

You will be responsible for liaising with other statutory and voluntary bodies as required.

You will also have responsibility for creating the conditions for maintaining ongoing relationships with people accessing the centre, and in collaboration with colleagues for enabling people to access all aspects of Maggie’s programme to ensure ongoing and effective cancer support.

Please note that interviews will be held on Tuesday 10 November in Maggie's Cambridge.

Key responsibilities

• Provide comprehensive advice on benefits using a variety of different mechanisms.
• Assist in the completion of benefits claims, maximising an individual’s income.
• Follow up claims for disability benefits and any further benefits triggered by
  an award.
• Negotiate with statutory bodies, ensuring that people are supported through this process.
• Contribute to raising awareness of and enabling access to Maggie’s Centres.
• Contribute to centre specific or other specific audits as required.
• Maintenance of statistical information and accurate case records.
• Administration and follow up to benefits advice and the submission of claims.
• Assist Maggie’s Centre Head with centre administration as required.

Skills, knowledge and expertise

• Degree educated in a relevant field or equivalent experience.
• At least 2 year’s experience in providing welfare benefits and money advice.
• A warm, empathetic manner with excellent communication and listening skills.
• Able to write clear and concise reports.

Job benefits

• A structured orientation week will cover everything you need to get settled in your new role.
• Holiday entitlement that helps you create a manageable work life balance.
• Generous sick leave cover.
• A supportive and friendly working environment.
• Tailored learning and development opportunities.
• Kitchen facilities with free tea, coffee and fruit bowl.
• Option to keep a pre-existing NHS pension if eligible.
• Travel and cycle loans.
• Eye test expenses and money towards glasses.
• Enhanced maternity pay.
• Our buddy system links you with a colleague to give you extra support in your first few months.
• Facilitated stress management courses and access to our clinical psychologists for support.