Benefits Advisor — Guide People to Financial Support

Maggie's Centres; Inverness; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Holiday entitlement

Sick leave cover

Supportive working environment

Learning and development opportunities

Pension and financial advice

Job summary

Maggie’s Highlands Centre is seeking a Benefits Advisor to help people access benefits and financial help through Maggie’s programme. You will work with colleagues to maintain relationships with centre visitors and support access to the full Maggie’s offering, including follow-up on disability and other entitlements.

The role requires empathy, clear communication and strong record-keeping, with some travel and occasional unsocial hours.

Qualifications

• Degree in a relevant field or equivalent experience.
• At least 2 years’ experience in welfare benefits and money advice.
• Ability to understand health-related concerns within the wider context of life and family.

Responsibilities

• Provide comprehensive advice on benefits using a variety of mechanisms.
• Assist in completing benefits claims, maximising an individual’s income.
• Promote and develop benefits advice as part of Maggie’s programme, including teaching and training.
• Maintain up-to-date records and report activity data.
• Keep knowledge current of external agencies, signposting when appropriate.

Skills

Empathy

Communication

Report writing

Education

Degree in a relevant field

Job description

Maggie’s Highlands Centre is seeking a Benefits Advisor to help people access benefits and financial help through Maggie’s programme. You will work with colleagues to maintain relationships with centre visitors and support access to the full Maggie’s offering, including follow-up on disability and other entitlements.

The role requires empathy, clear communication and strong record-keeping, with some travel and occasional unsocial hours.