Benefits Advisor for Cancer Support Centre

Maggie Keswick Jencks Cancer Caring Centres Trust; Scotland; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement

Pension and financial advice

Travel loans

Eye tests

Descripción de la vacante

Maggie Keswick Jencks Cancer Caring Centres Trust seeks a Benefits Advisor to help people access benefits and other financial support. The role may involve drop-in sessions and booked appointments, liaison with statutory and voluntary bodies, and building lasting relationships with centre users to enable access to Maggie’s cancer support programme.

Interviews are scheduled for Monday 09 November in Maggie’s Highlands.

Formación

• Degree educated in a relevant field or equivalent experience.
• At least 2 years’ experience in providing welfare benefits and money advice.
• The ability to think about and understand health related concerns within the wider context of an individual’s life experience, family and social context.
• Warm, empathetic manner with excellent communication and listening skills.
• Able to write clear and concise reports.

Responsabilidades

• Provide comprehensive advice on benefits using a variety of different mechanisms.
• Assist in the completion of benefits claims, maximising an individual’s income.
• Promote and develop benefits advice as a component of Maggie’s programme including participation in teaching and training programmes.
• Record and maintain up to date records and reporting of activity data in relation to own activity as required by Maggie’s policies and procedures.
• Maintain up to date knowledge of relevant external agencies, signposting where appropriate and developing beneficial working relationships.
• Record data in relation to own work in accordance with Maggie’s policies and procedures, contributing to annual audits.
• Follow up claims for disability benefits and any further benefits triggered by an award.
• Negotiate with statutory bodies, ensuring people are supported through this process.
• Ensure visitors feel welcome and that their concerns are heard and understood; maintain relationships with team members.
• Contribute to raising awareness of Maggie’s Centres and access to Maggie’s programmes.
• Support Centre Head with centre administration and attend staff meetings and training as required.
• Maintenance of statistical information and accurate case records.
• Administration and follow up to benefits advice and submission of claims.
• Occasional overnight stays and some travel; some evenings and unsociable hours may be required.

Conocimientos

Welfare benefits advice

Empathetic communication

Report writing

Health context awareness

Educación

Degree in relevant field or equivalent experience

Descripción del empleo

Maggie Keswick Jencks Cancer Caring Centres Trust seeks a Benefits Advisor to help people access benefits and other financial support. The role may involve drop-in sessions and booked appointments, liaison with statutory and voluntary bodies, and building lasting relationships with centre users to enable access to Maggie’s cancer support programme.

Interviews are scheduled for Monday 09 November in Maggie’s Highlands.