Benefits Advisor: Cancer Care & Welfare Support

Maggies; Inverness; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Centre-based programme

Orientation week

Holiday entitlement

Sick leave

Supportive environment

Learning and development

Kitchen facilities with tea, coffee &果

Workplace pension + financial advice

NHS pension option

Travel and cycle loans

Eye test expenses

Maternity pay

Buddy system

Access to clinical psychologists

Job summary

Maggie’s Highlands is seeking a Benefits Advisor to help people access available benefits and other financial support. The role may involve drop-ins and booked appointments, liaising with statutory and voluntary bodies, and building ongoing relationships within Maggie’s programme to support cancer care.

The post requires a degree or equivalent experience, at least two years’ welfare benefits and money advice, and strong written and verbal communication.

Qualifications

• Degree in a relevant field or equivalent experience.
• At least 2 years’ experience in welfare benefits and money advice.
• Excellent communication and listening skills.
• Ability to write clear and concise reports.

Responsibilities

• Provide comprehensive benefits advice using a variety of mechanisms.
• Assist in completing benefits claims to maximise income.
• Promote benefits advice as part of Maggie’s programme including training.
• Record and report activity data in line with Maggie’s policies.
• Maintain up-to-date knowledge of external agencies and signpost appropriately.
• Record data for audits and centre reviews as required.
• Follow up disability benefit claims and related benefits after awards.
• Negotiate with statutory bodies to support clients through the process.
• Ensure visitors feel welcome and that concerns are heard; foster ongoing relationships.
• Contribute to raising awareness of Maggie’s Centres.
• Support Centre Head with administration and centre operations.
• Occasional overnight stays, travel, and some evenings/unsociable hours.

Skills

Empathetic communication

Listening skills

Report writing

Interpersonal skills

Education

Degree in relevant field or equivalent

Job description

Maggie’s Highlands is seeking a Benefits Advisor to help people access available benefits and other financial support. The role may involve drop-ins and booked appointments, liaising with statutory and voluntary bodies, and building ongoing relationships within Maggie’s programme to support cancer care.

The post requires a degree or equivalent experience, at least two years’ welfare benefits and money advice, and strong written and verbal communication.