Benefits Advisor for Cancer Support Services (Cambridge)

Maggie Keswick Jencks Cancer Caring Centres Trust; Cambridge; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Orientation week

Holiday entitlement

Sick leave

Supportive environment

Learning and development

Tea, coffee and fruit

NHS pension eligibility

Travel loans

Eye test coverage

Maternity pay

Buddy system

Stress management courses

Clinical psychologists

Job summary

Maggie Keswick Jencks Cancer Caring Centres Trust in Cambridge seeks a Benefits Advisor to help people access available benefits and financial support. This role may use drop-in sessions or booked appointments, and involves liaising with statutory and voluntary bodies to ensure seamless access to Maggie’s cancer support programs.

You will maintain client relationships, support centre administration, and work with colleagues to enable access to Maggie’s programme for ongoing cancer care.

Qualifications

• Degree educated in a relevant field or equivalent experience.
• At least 2 year’s experience in providing welfare benefits and money advice.
• A warm, empathetic manner with excellent communication and listening skills.
• Able to write clear and concise reports.

Responsibilities

• Provide comprehensive advice on benefits using a variety of different mechanisms.
• Assist in the completion of benefits claims, maximising an individual’s income.
• Follow up claims for disability benefits and any further benefits triggered by an award.
• Negotiate with statutory bodies, ensuring that people are supported through this process.
• Contribute to raising awareness of and enabling access to Maggie’s Centres.
• Contribute to centre specific or other specific audits as required.
• Maintenance of statistical information and accurate case records.
• Administration and follow up to benefits advice and the submission of claims.
• Assist Maggie’s Centre Head with centre administration as required.

Skills

Experience in welfare benefits/money

Empathetic communication

Report writing

Listening skills

Education

Degree educated in a relevant field or equivalent experience

Job description

Maggie Keswick Jencks Cancer Caring Centres Trust in Cambridge seeks a Benefits Advisor to help people access available benefits and financial support. This role may use drop-in sessions or booked appointments, and involves liaising with statutory and voluntary bodies to ensure seamless access to Maggie’s cancer support programs.

You will maintain client relationships, support centre administration, and work with colleagues to enable access to Maggie’s programme for ongoing cancer care.