Welcoming Sales Host for Wellness Club Onboarding

Virgin Active & KAUAI; Chelmsford; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

30 days annual leave

The Peoples Pension

Complimentary Virgin Active membership

Discounts across Virgin Active

Virgin Family discounts

20% off food and drink

Salary Finance access

Health Heroes counselling

Dexters corporate letting

ePoints discounts

Zusammenfassung

Virgin Active in the United Kingdom is recruiting a New Member & Sales Host to inspire wellness journeys, deliver an outstanding onboarding experience, and welcome members during their first 90 days. You are the first impression of the club and a core part of building long-term member relationships.

As part of the Acquisitions team, you will own membership sales targets, conduct value-led tours, generate self-driven leads using CRM, and collaborate with instructors to ensure a seamless club

Qualifikationen

• Prior experience in sales, hospitality, wellness, or customer-facing roles.
• Passion for people, wellness, and creating premium experiences.
• Ability to meet targets while delivering exceptional service.
• Excellent communication and interpersonal skills.
• Flexible to work early mornings, evenings, weekends and events.

Aufgaben

• Take ownership of individual membership sales targets, contributing to overall club growth and retention.
• Engage prospects with empathy and curiosity, delivering value-led tours based on their goals and motivations.
• Drive self-generated leads and maintain consistent follow-up using CRM systems.
• Personally welcome new members and deliver a tailored onboarding experience.
• Guide members through their first 90 days, ensuring regular engagement and a sense of belonging.
• Create moments of generosity that surprise and delight, bringing Unreasonable Hospitality to life.
• Encourage participation across classes, PT, recovery, and club services.
• Collaborate with instructors, trainers, and club teams to ensure a seamless experience.
• Maintain high standards of administration, time management, and communication.
• Support the smooth operation of the club and uphold all Virgin Active brand standards.

Kenntnisse

Sales experience

Hospitality mindset

Wellness passion

Customer-facing

Communication skills

Tools

CRM systems

Jobbeschreibung

Virgin Active in the United Kingdom is recruiting a New Member & Sales Host to inspire wellness journeys, deliver an outstanding onboarding experience, and welcome members during their first 90 days. You are the first impression of the club and a core part of building long-term member relationships.

As part of the Acquisitions team, you will own membership sales targets, conduct value-led tours, generate self-driven leads using CRM, and collaborate with instructors to ensure a seamless club