Weekend & Weekday Dog Intake Coordinator

Battersea Dogs & Cats Home; Old Windsor; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

36 days of annual leave

Discounted gym memberships

Generous pension contributions

Free healthcare cash plan

Job summary

Battersea Dogs & Cats Home is looking for dedicated individuals for a part-time role at our Old Windsor centre. This position involves providing empathetic customer service as the first point of contact for inquiries about our policies and animal care.

As part of your role, you will assist in scheduling animal intakes, welcoming them, and helping ensure their well-being. Additionally, you will manage the Lost Dogs line, playing a crucial role in reuniting pets with their families.

We offer generous benefits including annual leave, a healthcare cash plan, and pension contributions. Join us in supporting our animals!

Qualifications

• Ability to provide supportive, empathetic customer service.
• Resilience and adaptability to handle physical tasks and challenges.
• Experience with animal care preferred, but not required.

Responsibilities

• Answer enquiries on intake lines and provide guidance on policies.
• Help schedule animals coming into care and welcome them on-site.
• Operate Lost Dogs line to reunite pets with their families.

Skills

Empathetic customer service

Resilience

Adaptability

Job description

Battersea Dogs & Cats Home is looking for dedicated individuals for a part-time role at our Old Windsor centre. This position involves providing empathetic customer service as the first point of contact for inquiries about our policies and animal care.

As part of your role, you will assist in scheduling animal intakes, welcoming them, and helping ensure their well-being. Additionally, you will manage the Lost Dogs line, playing a crucial role in reuniting pets with their families.

We offer generous benefits including annual leave, a healthcare cash plan, and pension contributions. Join us in supporting our animals!