Weekend Receptionist – Care Home Front Desk

Quantum Care; Watford; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Competitive weekend pay

Career development pathways

First-class in-house training

Employee Assistance Programme

Company pension scheme

DBS check and uniform

Retail discounts

Job summary

Quantum Care is seeking a Weekend Receptionist for our newly opened Furzewood Lodge in South Oxhey, Watford. The role is part-time (8-15 hours per week) with weekend shifts (Saturday and Sunday) and a pay rate of £13.72 per hour.

You will be the welcoming face of the Home, providing front of house support to staff, residents, visitors and callers. Ideal candidates will have previous receptionist experience, excellent customer service and strong communication skills.

Qualifications

• Previous Experience as a Receptionist preferred.
• Excellent Customer Service Skills.
• Ability to lone work.
• Excellent Verbal and Written Communication.
• Confident in communicating face to face, via phone and email.

Responsibilities

• Reception & telephone support — delivering a comprehensive front of house service to staff, visitors and callers.
• Managing deliveries — ensuring items reach the correct recipient and are not left unattended.
• Processing invoices — completing authorisation paperwork and passing it to the Home Manager.
• Maintaining reception areas — keeping the foyer and reception clean, tidy and welcoming.
• Organising the post room — ensuring the post room and stationery cupboard remain well‑ordered.
• Handling outgoing mail — preparing and bagging daily mail for collection.
• Monitoring stationery supplies — ordering stock as required.
• Supporting the Home Manager — undertaking additional duties aligned with your skills and competencies.
• Computer literacy is essential.

Skills

Customer service

Verbal communication

Written communication

Independence

Phone and email

Tools

Computer literacy

Job description

Quantum Care is seeking a Weekend Receptionist for our newly opened Furzewood Lodge in South Oxhey, Watford. The role is part-time (8-15 hours per week) with weekend shifts (Saturday and Sunday) and a pay rate of £13.72 per hour.

You will be the welcoming face of the Home, providing front of house support to staff, residents, visitors and callers. Ideal candidates will have previous receptionist experience, excellent customer service and strong communication skills.