Weekend ED Receptionist — Calm, Efficient Care

Queen Elizabeth Hospital King's Lynn; King's Lynn and West Norfolk; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working opportunities

Free counselling service

Access to Stream – earned wage access

Job summary

The Queen Elizabeth Hospital King's Lynn is seeking a Weekend Emergency Department Reception Clerk to join our busy team. You will greet patients, book in self-presenters and ambulance arrivals, answer calls and perform clerical tasks with accuracy and courtesy.

These two part-time posts require flexibility across shifts, good IT skills and a calm, patient-focused approach in a fast-paced environment. Training will be provided, with weekend coverage as needed.

Qualifications

• GCSE in Mathematics and English.
• EDCL or NVQ.

Responsibilities

• Book in patients who self present or who arrive by ambulance.
• Answer telephone enquiries.
• Obtain hospital notes, photocopying, scanning and other clerical duties as necessary.

Skills

Communication skills

Customer service

IT literacy

Ability to work under pressure

Education

GCSE in Mathematics and English

EDCL or NVQ

Tools

Patient Centre

Patient Administration System

Job description

The Queen Elizabeth Hospital King's Lynn is seeking a Weekend Emergency Department Reception Clerk to join our busy team. You will greet patients, book in self-presenters and ambulance arrivals, answer calls and perform clerical tasks with accuracy and courtesy.

These two part-time posts require flexibility across shifts, good IT skills and a calm, patient-focused approach in a fast-paced environment. Training will be provided, with weekend coverage as needed.