Weekend Clinic Administrator — Front Desk & Support

Send & Sensory Ltd; Greater London; On-site; GBP 19,286 - 22,041; Part time

Benefits offered by this job

Weekend work

Work-life balance

Job summary

SEND & Sensory Ltd in London is seeking an Office Administrator for weekend shifts to join our friendly, multidisciplinary team. This front-of-house role greets children, families and visitors and supports therapists while ensuring smooth day‑to‑day clinic operations.

You will handle reception, payments, records and communications, helping coordinate appointments and resources across Bromley or Kilburn clinics. Weekend work offers a good work‑life balance.

Qualifications

• Excellent customer service with a warm, professional manner.
• Excellent spoken and written English.
• Ability to multitask in a busy clinical environment.
• Excellent attention to detail and accuracy.
• Confidence handling confidential information and financial transactions.
• Strong problem-solving skills and initiative.

Responsibilities

• Welcome children, parents and visitors to the clinic in a friendly and professional manner.
• Check children in for their appointments and notify therapists of arrivals.
• Manage reception and ensure the waiting area remains welcoming, tidy and organised.
• Answer calls, emails and parent enquiries promptly and professionally.
• Process payments, issue receipts and support payment plan administration.
• Chase outstanding invoices and follow up overdue payments in a professional manner.
• Support parents with booking appointments and accessing clinic information.
• Maintain accurate client records and update the clinic management system.
• Assist with appointment scheduling and diary management.
• Prepare therapy rooms and reception areas before clinics begin.
• Ensure registration and consent forms are completed and recorded.

Skills

Customer service

English proficiency

Multitasking

Attention to detail

Confidentiality & finances

Problem solving

Job description

SEND & Sensory Ltd in London is seeking an Office Administrator for weekend shifts to join our friendly, multidisciplinary team. This front-of-house role greets children, families and visitors and supports therapists while ensuring smooth day‑to‑day clinic operations.

You will handle reception, payments, records and communications, helping coordinate appointments and resources across Bromley or Kilburn clinics. Weekend work offers a good work‑life balance.