Weekend Care Home Receptionist — Warm Welcome & Admin

Silkwood Rose; Milford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free uniform

Free on-site parking

Contributory pension scheme

Annual leave 5.6 weeks with BHs

Job summary

Silkwood Rose Care Home in Milford, United Kingdom, is seeking a Weekend Receptionist on a part-time basis (15 hours per week). The role involves welcoming residents, families and visitors, answering calls, handling enquiries and providing refreshments in a warm, professional environment.

You will support a range of administrative tasks, maintain records, assist with recruitment logistics and help admissions as needed. A positive, customer-focused attitude is essential.

Qualifications

• Has experience in reception, administration or customer service.
• Excellent communication and interpersonal skills.
• Organised, proactive and able to manage multiple priorities.
• Strong IT skills including Microsoft Office and learning new systems.

Responsibilities

• Welcome residents, families, visitors and professionals in a friendly and professional manner.
• Answer and direct telephone calls, respond to enquiries and take accurate messages.
• Create a welcoming reception area reflecting high standards.
• Provide refreshments and assistance to visitors where appropriate.
• Support administrative tasks including filing, document management and records.
• Assist with recruitment administration and interview scheduling.
• Maintain resident records and information packs.
• Coordinate post, deliveries, transport bookings and external appointments.
• Handle initial enquiries from prospective residents and support admissions.

Skills

Communication skills

Interpersonal skills

IT skills

Microsoft Office

Organisation

Education

Business Administration

Tools

CRM software

Job description

Silkwood Rose Care Home in Milford, United Kingdom, is seeking a Weekend Receptionist on a part-time basis (15 hours per week). The role involves welcoming residents, families and visitors, answering calls, handling enquiries and providing refreshments in a warm, professional environment.

You will support a range of administrative tasks, maintain records, assist with recruitment logistics and help admissions as needed. A positive, customer-focused attitude is essential.