Warm Care Home Receptionist - Part-Time Weekends

Sanctuary Group; Worcester; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Health support

Life insurance

Parental leave

Annual leave purchase

Training & development

Flexible working

Inclusive culture

Discounts & perks

Refer a Friend

Free uniform

Job summary

Regent Residential Care Home in Worcester is seeking a part-time Receptionist to welcome residents, relatives and visitors with warmth and professionalism. The role involves handling queries, providing information, and performing front-of-house administrative tasks using Word, Excel and Outlook.

The successful candidate will have customer service experience, be organised and IT confident, and contribute to a friendly team at Sanctuary Care, supported by a strong rewards package and 28 days leave

Qualifications

• Experience in a customer service setting.
• Proficient with Word, Excel and Outlook.
• Organised with strong people skills.

Responsibilities

• Welcome residents, relatives and visitors with warmth and professionalism.
• Support customers by answering queries and offering clear information.
• Carry out administrative tasks to keep the home running smoothly.
• Manage emails, records and documents confidently.
• Work with colleagues to create a friendly front of house experience.

Skills

Customer service

IT literacy

Reception duties

Communication skills

Tools

Word

Excel

Outlook

Email management

Job description

Regent Residential Care Home in Worcester is seeking a part-time Receptionist to welcome residents, relatives and visitors with warmth and professionalism. The role involves handling queries, providing information, and performing front-of-house administrative tasks using Word, Excel and Outlook.

The successful candidate will have customer service experience, be organised and IT confident, and contribute to a friendly team at Sanctuary Care, supported by a strong rewards package and 28 days leave