Weekend Receptionist — Warm Welcome & Admin Support

EQ Care Group; Redhill; Presencial; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday half-day off

Blue Light Discount Card

28 days annual leave

Salary advance scheme

Pension

Learning & Development

Team rewards

Free meals on shift

Free tax review service

Refer a friend £500

Descripción de la vacante

EQ Care Group is opening Willow Lodge in Redhill, a 78-bed home focused on dementia and elder care, seeking a Weekend Receptionist to warmly welcome visitors, assist with administration, and support the home team. You will be the first point of contact for residents, families and partners, helping events and communications.

The role requires strong communication, IT skills, and a collaborative, self-motivated approach to maintain records, manage calls and support recruitment and activities for

Formación

• Strong verbal and written communication skills required.
• Experience in a similar environment desirable.
• NVQ Level 2 in Administration (or equivalent) or willingness to complete it.
• Proficiency in IT, including Microsoft Office and internal applications; quick learner.
• Ability to work collaboratively while also being self-motivated and independent.

Responsabilidades

• Maintain stationary cupboard and order goods when needed.
• Represent the Willow Lodge brand with a welcoming presence for residents, visitors and staff.
• Update relatives' email addresses in the database and keep records up to date.
• Update and replace menus on display boards and dining tables within timescales.
• Support the Administrator with additional duties to aid home operations.

Conocimientos

Communication skills

Experience in similar environment

IT proficiency

Teamwork

Independent working

Educación

NVQ Level 2 in Administration

Herramientas

Microsoft Office

Internal applications

Descripción del empleo

EQ Care Group is opening Willow Lodge in Redhill, a 78-bed home focused on dementia and elder care, seeking a Weekend Receptionist to warmly welcome visitors, assist with administration, and support the home team. You will be the first point of contact for residents, families and partners, helping events and communications.

The role requires strong communication, IT skills, and a collaborative, self-motivated approach to maintain records, manage calls and support recruitment and activities for