Web Forms & CMS Authoring Specialist

Inspired Thinking Group (ITG); Birmingham; On-site; GBP 30,000 - 42,000; Full time

Job summary

Inspired Thinking Group (ITG) in Birmingham is seeking a content and forms specialist to join our Digital Engineering team. You will build, configure and author new web forms to support Global product information and launches, and work with CMS tools to deliver high-quality content.

You will coordinate with a cross-functional team, ensure QA standards are applied, and help test integrations across main touchpoints while keeping stakeholders informed of progress.

Qualifications

• Understanding the technology and applications for which documentation is to be prepared.
• Gathering and analysing information.
• Working on and managing multiple projects simultaneously.
• Understanding the importance of Quality Assurance and applying QA methods and techniques.
• Understanding responsive front end web technology techniques and how they need to adjust based upon viewports.
• Excellent interpersonal and strong organisational skills are essential, as the role demands you to work closely with third party companies and key stakeholders.
• Proven ability to deliver projects within the agreed timelines.
• Highly organised, personable and approachable.

Responsibilities

• Building, developing and configuring new forms to support Global product information and product launches
• Authoring content using specific CMS tools and platforms
• Configuring the form(s) and its services in a CMS application to perform certain defined types of functionality
• Support the end to end testing across the main integration points
• Monitor submissions and failures to flag issues and work on implementing a fix and raising the issue if unable to fix
• Act as 1st Line support for all issues (integration and content)
• Advise third parties on best practise use of the platforms and consult where required to ensure standards are maintained
• Maintain tracking documents for specific projects and report on the status/progress
• Report and elevate any issues with project delivery where required
• Attend weekly prioritisation and backlog grooming sessions

Skills

Content authoring

CMS usage

QA methods

Stakeholder management

Front-end responsiveness

Tools

CMS platforms

Job description

Inspired Thinking Group (ITG) in Birmingham is seeking a content and forms specialist to join our Digital Engineering team. You will build, configure and author new web forms to support Global product information and launches, and work with CMS tools to deliver high-quality content.

You will coordinate with a cross-functional team, ensure QA standards are applied, and help test integrations across main touchpoints while keeping stakeholders informed of progress.