Entry Level Content Author (3 Month Contract)

Inspired Thinking Group (Itg); Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Work from abroad

Pension scheme

Medical cash plan

Salary sacrifice scheme

Charity payroll giving

Professional funding

Employee awards

Volunteer day

Job summary

Inspired Thinking Group (ITG) is seeking a detail‑oriented CMS Content and Data Author to manage high‑volume content across web and app platforms, balancing speed with accuracy. You will publish product data changes, build and maintain pages in Contentful, and ensure content is accurate, compliant and publish‑ready across multiple digital touchpoints.

The role requires collaboration with cross‑functional teams and adherence to deadlines and SLAs; experience in structured content models and

Qualifications

• Experience in a CMS Author, Content Editor or Digital Content Executive role.
• Experience publishing content across web and/or mobile apps at scale.
• Strong attention to detail with focus on accuracy and quality control.
• Comfortable handling large volumes of product, promotional or campaign content.
• Understanding of digital content workflows, approvals and QA processes.
• Experience in fast-paced delivery environments with fixed deadlines.

Responsibilities

• Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles.
• Build, edit and maintain promotional, product and campaign pages within the CMS.
• Translate high volumes of product and promotional information into accurate, compliant and publish-ready content.
• Validate content and product data including pricing, descriptions, imagery, metadata and messaging.
• Ensure content is quality checked, approved and delivered within deadlines and SLAs.
• Support homepage, landing page and feature content updates aligned to campaign activity.
• Maintain content governance standards, templates and publishing best practices.
• Identify opportunities to improve publishing workflows, efficiency and accuracy.
• Support previewing, scheduling and go-live activities across digital channels.
• Assist with troubleshooting content or publishing issues during live delivery periods.
• Work within structured planning cycles while remaining adaptable to changes.

Skills

CMS authoring

Contentful

Publishing at scale

Attention to detail

Cross-functional collaboration

SEO awareness

Accessibility basics

Spreadsheet usage

Tools

Contentful

Excel

Job description

We’re looking for a detail-oriented CMS Content and Data Author who thrives in high-volume digital environments and can balance speed with accuracy. You’ll play a key role in delivering product data changes alongside engaging web and app experiences, ensuring content is published efficiently, consistently and to a high standard across multiple digital touchpoints.
Key Responsibilities:

• Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles
• Build, edit and maintain promotional, product and campaign pages within the CMS
• Translate high volumes of product and promotional information into accurate, compliant and publish-ready digital content
• Validate content and product data including pricing, product descriptions, imagery, metadata and promotional messaging
• Ensure all content is quality checked, approved and delivered within agreed deadlines and SLAs
• Support homepage, landing page and feature content updates aligned to campaign and trading activity
• Maintain content governance standards, templates and publishing best practices
• Identify opportunities to improve publishing workflows, efficiency and accuracy
• Support previewing, scheduling and go-live activities across multiple digital channels
• Assist with troubleshooting content or publishing issues during live delivery periods
• Work within structured planning cycles while remaining adaptable to changing priorities and peak delivery periods

Requirements:

• Previous experience working within a CMS Author, Content Editor or Digital Content Executive role
• Experience using enterprise CMS platform Contentful is a must
• Experience publishing content across websites and/or mobile apps at scale
• Strong attention to detail with a focus on accuracy, consistency and quality control
• Comfortable handling large volumes of product, promotional or campaign-related content
• Understanding of digital content workflows, approvals and QA processes
• Experience working within fast-paced delivery environments with fixed deadlines
• Strong organisational and prioritisation skills
• Ability to work collaboratively with cross-functional teams including marketing, UX, QA, development and strategy
• Familiarity with structured content models, templates and reusable components
• Understanding of digital customer journeys and content best practice
• Awareness of SEO, accessibility and digital compliance best practices would be advantageous
• Comfortable working with spreadsheets, product data and asset management systems

Perks at ITG — alongside a competitive salary, here’s what you can look forward to:

• Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

Entry Level Content Author (3 month contract) • Birmingham, England, GB