WBL Compliance Administrator

East Sussex College Group; Eastbourne; On-site; GBP 13,000 - 25,000; Part time

Benefits offered by this job

Competitive FE salary

Generous annual leave

Pension

Funding for teaching qualifications

Training and development opportunities

Job summary

East Sussex College Group in Eastbourne is seeking a Part-Time Administrator to support the Apprenticeships Team, handling data entry, learner progress tracking, and frontline queries from learners and partners.

You'll work at the heart of operations, providing strong admin workflows, and enabling assessors and staff to deliver apprenticeships successfully. 20 hours per week, 52.14 weeks per year, with benefits and DBS checks.

Qualifications

• Administrative experience in a dedicated administrative or operational function.
• Strong customer service skills with front-facing experience.
• Sound understanding of IT systems, business processes and database management.
• Outstanding attention to detail with the ability to manage competing priorities.

Responsibilities

• System management: entering data and tracking learner progress across college systems.
• Stakeholder engagement: handling daily phone and email queries from learners, cross-college teams, and sub-contracting partners.
• Staff & assessor support: assisting assessors with digital systems and smooth administrative workflows.

Skills

Administrative experience

Customer service

Tech proficiency

Attention to detail

Job description

Are you an organised administrator who thrives on keeping systems accurate, supporting colleagues, and delivering excellent customer service?

Do you enjoy building relationships, solving problems, and playing a key role in helping apprentices succeed throughout their learning journey?

East Sussex College’s Apprenticeships Team is seeking a detail-oriented, proactive Part-Time Administrator to support the day-to-day administration for all of our college apprentices. Working right at the heart of our operations, you will keep key systems updated and build strong connections with learners, assessors, and external partners.

This exciting role will include:

• System Management: Accurately entering data and tracking learner progress across college systems.


• Stakeholder Engagement: Handling daily phone and email queries from learners, cross-college teams, and sub-contracting partners.


• Staff & Assessor Support: Assisting assessors with digital systems and smooth administrative workflows.

If you can demonstrate the following, then we’d love to hear from you:

• Administrative Experience: Proven track record in a dedicated administrative or operational function.


• Customer Service Focus: Strong communication skills with front-facing customer service and telephone experience.


• Tech Proficiency: Sound understanding of IT systems, business processes, and database management.


• Organization: Outstanding attention to detail with the ability to manage competing priorities.

• Closing date: 21/09/2026


• Interview Date: TBC

• College location: Based at our Eastbourne Campus


• Annual salary: Circa £24,500 FTE - £13,200 Actual


• (Subject to qualifications, skills and experience)


• Hours: Part Time, Permanent - 20 hours per week, 52.14 weeks per year

In return, we can offer you:

A competitive FE salary, generous annual leave & pension, access to funded teaching qualifications, apprenticeships and a range of other training courses to support career development, as well as many other benefits.

OTHER INFORMATION:

East Sussex College is a values-driven Further Education college with over 1,300 colleagues and 5,500 students across campuses in Eastbourne, Hastings, Lewes, and Newhaven. We offer a wide range of programmes including A Levels, T Levels, vocational courses, higher education, and adult learning.

Our ESC PROUD Values: Positivity – Respect – Opportunity – Unity – Diversity

We are committed to safeguarding and promoting the welfare of children and young people. All roles require enhanced DBS checks and eligibility to work in the UK.

We are also committed to making our recruitment process accessible for all candidates. If you require adjustments or support to fully engage with any aspect of the process, please contact People Services at [e-mail] and we will be happy to facilitate reasonable adaptations.

At East Sussex College, we celebrate individuality and strive for an inclusive, equitable workplace. We particularly welcome applications from underrepresented groups, including Black and minority ethnic communities, people with disabilities and LGBTQIA+ individuals.

Please note: Applications may be shortlisted on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is appointed.