Group Apprenticeship Administrator

West Herts College; Watford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free on-site gym

Cycle to work scheme

Free on-site parking

Pension

Generous holiday scheme

Time off at Christmas

Early finishes on a Friday

Job summary

West Herts College is seeking a proactive Apprenticeship Administration Assistant to provide front-line service to apprentices, parents and employers. You will support enrolment, maintain records and help ensure funding compliance.

This full-time role at the Watford campus offers training, a friendly team, and opportunities to contribute to open days and events. You will need strong IT skills, attention to detail and the ability to work independently. Closing date: 25 September 2026.

Qualifications

• Experience and skills in enrolment and onboarding of apprentices.
• Maintain Apprentice records and data within college systems.
• Ensure adherence to funding and audit requirements.
• Act as a key point of contact for apprentices, employers, and stakeholders.

Responsibilities

• Assist with enrolment and onboarding of apprentices.
• Maintain apprentice records and data in college systems.
• Support compliance with funding and audit requirements.
• Be a point of contact for apprentices, employers and stakeholders.

Skills

IT skills

Attention to detail

Teamwork

Customer service

Fast learner

Tools

ProSolution

Pro Suite

Job description

The Apprenticeship Administration team provides front-line customer service to a wide range of audiences including apprentices, parents/carers, employers and other key stakeholders.

The successful candidate will provide high-quality administrative support across all aspects of apprenticeship programme. The post holder will play a key role in ensuringthat apprenticeship programmes meet regulatory and funding requirements while delivering an excellent customer experience.

To succeed in this post, you will need to have demonstrable experience and skills in:

• Support the enrolment and onboarding of apprentices
• Maintain Apprentice records and data within college systems
• Ensure adherence to funding and audit requirements
• Act as a key point of contact for apprentices, employers, and stakeholders

We’re looking for someone with a great approach to teamwork and a friendly style who can work closely with colleagues as well as independently on specific tasks.

You will need to be enthusiastic about education and working with young people. If you have experience working with ProSolution and the rest of the Pro Suite then that’s fantastic, but we’ll provide full training for those who haven’t.

The successful candidate will be a fast learner with excellent attention to detail. Full training will be given; however, a strong level of IT skills is essential.

This is a full-time post working 37 hours a week during weekdays with some requirement to support open days and evening events throughout the year. This post will be based at our Watford campus, however there may be an occasional requirement to work at our Hemel campus.

The closing date for applications is Friday 25th September 2026.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

We have a free on-site gym at our Watford Campus and you can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.