Water Quality Technician: Field Sampling & Impact

Thames Water; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van for business use

Annual leave 24 days increasing with 2

Generous pension scheme

Health and wellbeing benefits

Job summary

Thames Water, the UK’s largest water and wastewater company, is hiring a Water Quality Technician in South East London. You will collect samples from treatment works, reservoirs and customer homes, manage sampling records, and coordinate with technical teams to deliver the monitoring programme.

You will drive a company van, maintain high standards of customer service, and support investigation of any supply issues or complaints.

Qualifications

• Full UK driving licence and willingness to plan routes and drive a large van.
• Excellent customer service skills when visiting customers' homes.
• Excellent attention to detail for recording samples daily.
• Strong organisational skills and ability to work independently.
• Existing knowledge of the water industry or willingness to learn processes.

Responsibilities

• Collect samples from treatment works, reservoirs and customer homes.
• Oversee sampling records and maintain equipment to industry standards.
• Liaise with scheduling, CSWQ group, regulatory and performance teams to plan workload and monitoring.
• Assist with investigating supply issues or customer complaints.

Skills

Driving licence

Customer service

Attention to detail

Organisational skills

Water industry knowledge

Job description

Thames Water, the UK’s largest water and wastewater company, is hiring a Water Quality Technician in South East London. You will collect samples from treatment works, reservoirs and customer homes, manage sampling records, and coordinate with technical teams to deliver the monitoring programme.

You will drive a company van, maintain high standards of customer service, and support investigation of any supply issues or complaints.