Field Water Quality Technician: Frontline Testing & Support

Thames Water Ltd; South Nutfield; On-site; GBP 17,000 - 24,000; Full time

Job summary

Thames Water is seeking a Customer Water Quality Officer (internal title Water Quality Technician) to be the face of our team when visiting customer properties and sites across a wide geographic area. You will test water samples, maintain sampling records to industry standards, and assist with investigations into supply issues and customer complaints.

The role is 38 hours per week, Monday to Friday, with an occasional weekend shift after training, based in Walton-on-Thames KT12 2EG for about 26

Qualifications

• A clean, manual UK driving licence is required.
• Experience in a role involving driving and customer contact is beneficial.
• Comfort visiting residential and commercial properties, sometimes unannounced.
• Good journey planning skills to work efficiently.
• Well organised and able to work independently while staying connected with the team.
• Interest in water industry and willingness to learn.

Responsibilities

• Test water samples and maintain sampling records to industry standards.
• Travel between customer locations and sites as part of a busy team.
• Assist investigations into supply issues and customer complaints and help resolve problems promptly.

Skills

Driving licence

Customer service

Journey planning

Organised

Independent working

Attention to detail

Computer skills

Job description

Thames Water is seeking a Customer Water Quality Officer (internal title Water Quality Technician) to be the face of our team when visiting customer properties and sites across a wide geographic area. You will test water samples, maintain sampling records to industry standards, and assist with investigations into supply issues and customer complaints.

The role is 38 hours per week, Monday to Friday, with an occasional weekend shift after training, based in Walton-on-Thames KT12 2EG for about 26