Field Water Quality Technician – Customer-Facing & Mobile

Thames Water Ltd; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van

Pension

Health benefits

Life cover

Job summary

The Customer Water Quality Officer role at Thames Water Ltd in West London is ideal for someone who enjoys field work and direct customer contact. You will test water samples from homes and businesses, maintain accurate sampling records, and ensure equipment meets industry standards.

A clean manual driving licence and ability to travel are essential. Base location is Hammersmith or Walton, with 7:30am–3:30pm hours and standby shifts for additional pay.

Qualifications

• Testing water samples in domestic homes and businesses.
• Manage sampling records and equipment per industry standards.
• Travel between customers and sites with a driver’s licence.
• Comfort visiting customer properties and explaining procedures.
• Willingness to learn about the water industry.

Responsibilities

• Test water samples in homes and businesses.
• Oversee sampling records and equipment maintenance to industry standards.
• Assist with investigating supply issues or customer complaints where needed.

Job description

The Customer Water Quality Officer role at Thames Water Ltd in West London is ideal for someone who enjoys field work and direct customer contact. You will test water samples from homes and businesses, maintain accurate sampling records, and ensure equipment meets industry standards.

A clean manual driving licence and ability to travel are essential. Base location is Hammersmith or Walton, with 7:30am–3:30pm hours and standby shifts for additional pay.