Water Network Field Ops Lead - Hybrid

Thames Water Utilities Limited

Kidlington

Hybrid

GBP 39,000 - 47,000

Full time

6 hours ago

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Benefits offered by this job

26 days holiday (increases with length

Pension scheme

Health and wellbeing benefits

Cycle to Work

Life assurance

Job summary

Thames Water Utilities Limited is recruiting a Field Operations Manager to lead a frontline field engineers team in the Thames Valley clean water networks, covering the South Oxfordshire area. The role is hybrid with site visits and out-of-hours standby, delivering safe operation and excellent customer service 24/7.

You will develop stakeholder relationships, drive performance against targets, and ensure adherence to health and safety standards.

Qualifications

A valid UK driving licence.
Excellent communication and interpersonal skills with stakeholders.
Experience leading a front-line team of operational staff.
Self-motivated with a can-do attitude and strong time management.
Deliver exceptional service with a proactive approach.
Knowledge of health and safety legislation.

Responsibilities

Performance managing a field operations team to deliver maintenance and service targets.
Monitor and drive performance against key metrics and respond promptly.
Direct and develop technicians with measurable goals and development plans.
Promote engagement and motivation within the team.
Conduct regular site visits to assess work quality.
Ensure safe working practices in line with company procedures.
Identify and implement initiatives for operational efficiency.