Water Distribution Manager: Lead Ops & Team Excellence

South East Water; England; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Stakeholder pension

Holiday entitlement (5 weeks)

Cycle to work

Health cash plan

Life assurance

Wellbeing benefits

Volunteer days

Job summary

South East Water is seeking an experienced Distribution Manager to lead a team of technicians and oversee a section of the clean water network. You will ensure a reliable supply, manage performance, and support field operations during incidents.

You will drive health and safety compliance, contractor delivery quality and implement process improvements to boost efficiency and customer satisfaction. Budget forecasting and risk identification are part of the role.

Qualifications

• Good numeracy and literacy skills demonstrated.
• Proven ability to build strong relationships with stakeholders.
• Knowledge of water regulations and highway works for utilities.

Responsibilities

• Lead and develop the team to maximise efficiency and reliability.
• Embed health and safety culture; manage contractors delivering safe works.
• Maintain reliable water supply and achieve service targets; participate in rota.
• Review processes to improve customer journeys and network resilience.
• Provide technical support to technicians for complex queries.
• Manage operational budget; forecast spend and identify risks.
• Flexibly perform duties as business needs evolve.

Skills

Numeracy

Literacy

Stakeholder relationships

Communication

Water regulations

Highway legislation

Collaboration

Multitasking

Network management

Budget management

Operational problem solving

Education

Secondary education

Job description

South East Water is seeking an experienced Distribution Manager to lead a team of technicians and oversee a section of the clean water network. You will ensure a reliable supply, manage performance, and support field operations during incidents.

You will drive health and safety compliance, contractor delivery quality and implement process improvements to boost efficiency and customer satisfaction. Budget forecasting and risk identification are part of the role.