Water Distribution Operations Manager

South East Water Limited; Maidstone; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Pension scheme

Holiday allowance

Flexible annual leave

Volunteer days

Cycle to work

Health cash plan

Life assurance

Wellbeing benefits

Job summary

South East Water Limited is seeking a Distribution Manager to lead a team of technicians and manage a segment of our clean water network, ensuring reliable supply to customers. You will drive performance, be the first line for complex queries, and participate in out-of-hours rotas while guiding field activities during incidents.

You will uphold health and safety standards, manage contractors, and oversee an operational budget, forecasting spend and identifying risks and opportunities to improve

Qualifications

• Must have good numeracy and literacy skills.
• Proven ability to build strong relationships with stakeholders.
• Strong communication skills to articulate objectives and outcomes.
• Knowledge of water regulations and highway legislation relevant to utility works.
• Ability to work with internal/external customers and contractors.
• Experience managing an operational budget and leading a team.

Responsibilities

• Team Leadership and Development: performance manage, develop, and engage the team to maximise efficiency.
• Health and Safety and Contractor Management: embed a strong health and safety culture and ensure contractor quality.
• Operational Service Delivery: maintain reliable water supply and meet regulatory targets; participate in after-hours rota.
• Process Improvement and Resilience: review processes and drive changes to boost efficiency and resilience.
• Technical Support: provide support to technicians for complex enquiries.
• Financial Management: manage the operational budget and forecast spend.

Skills

Strong leadership & mentoring

Excellent communication

Stakeholder relationship management

Numeracy & literacy

Regulatory knowledge (water regs)

Collaborative working

Education

Secondary education

Job description

South East Water Limited is seeking a Distribution Manager to lead a team of technicians and manage a segment of our clean water network, ensuring reliable supply to customers. You will drive performance, be the first line for complex queries, and participate in out-of-hours rotas while guiding field activities during incidents.

You will uphold health and safety standards, manage contractors, and oversee an operational budget, forecasting spend and identifying risks and opportunities to improve