Watch Technician

Zachary Daniels; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri working pattern

Modern, fully equipped workshop

Ongoing technical training

Career progression in luxury watches

Job summary

Zachary Daniels is recruiting a Watch Technician to join a prestigious luxury watch retailer in the West Midlands. Based in a state-of-the-art workshop, you will support the aftersales team, delivering high technical standards across a range of luxury timepieces.

You will perform quartz replacements, maintenance, case/bracelet work, pressure testing and quality checks, while providing excellent client service in a premium environment. Training and career development are on offer.

Qualifications

• Previous experience as a Watch Technician or in a similar watch repair environment.
• Excellent eye for detail and precise workmanship.
• Comfortable engaging with clients when required.
• Organised and reliable with workload management.

Responsibilities

• Carrying out quartz movement replacements.
• Battery replacements and routine maintenance.
• Glass and crystal fitting.
• Crown and pusher replacement.
• Case and bracelet disassembly and reassembly.
• Resealing watches and conducting pressure testing.
• Bracelet repairs, sizing and adjustments.
• Diagnosing faults and assessing repair requirements.
• Performing thorough quality control checks on completed work.
• Maintaining exceptional workshop standards while working efficiently and accurately.
• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

Job description

Watch Technician

West Midlands | Full Time

An exciting opportunity has arisen to join one of the UK's most prestigious luxury watch retailers as a Watch Technician.

Working within a state-of-the-art workshop, you'll support the aftersales team by delivering exceptional technical standards across a range of luxury timepieces. This is an excellent opportunity for a developing technician looking to further their career within a business renowned for craftsmanship, quality and outstanding client service.

Key Responsibilities

• Carrying out quartz movement replacements.

• Battery replacements and routine maintenance.

• Glass and crystal fitting.

• Crown and pusher replacement.

• Case and bracelet disassembly and reassembly.

• Resealing watches and conducting pressure testing.

• Bracelet repairs, sizing and adjustments.

• Diagnosing faults and assessing repair requirements.

• Performing thorough quality control checks on completed work.

• Maintaining exceptional workshop standards while working efficiently and accurately.

• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

About You

• Previous experience as a Watch Technician or in a similar watch repair environment.

• Confident working with delicate precision components.

• Exceptional attention to detail and pride in producing work of the highest standard.

• Well-presented, articulate and comfortable engaging with clients when required.

• Organised, reliable and able to manage your workload effectively.

• A positive team player with a genuine passion for luxury watches and craftsmanship.

Desirable Experience

• Watch case and bracelet refinishing/polishing.

• Experience working with luxury Swiss watch brands.

• Knowledge of water resistance testing procedures.

• Exposure to basic mechanical watch repairs.

What's on Offer

• Competitive salary dependent on experience.

• Monday to Friday working pattern.

• A modern, fully equipped workshop within a luxury retail environment.

• Ongoing technical training and professional development.

• The opportunity to build a long-term career with one of the UK's leading names in luxury watches and jewellery.

• A collaborative, supportive team committed to excellence in craftsmanship and client experience.

If you are passionate about horology, take pride in your workmanship and are looking to develop your career in luxury aftersales, we'd love to hear from you.