Watch Technician

Zachary Daniels; West Midlands; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Modern, fully equipped workshop

Ongoing technical training

Career development opportunities

Supportive team culture

Job summary

Zachary Daniels is recruiting a Watch Technician for its state-of-the-art workshop in the UK. You will deliver precise maintenance, battery replacements, glass fitting, and case/bracelet work while engaging with clients to ensure exceptional aftersales service.

This role offers ongoing technical training, a professional team, and a clear path to long-term career development within a prestigious luxury brand.

Qualifications

• Experience as a Watch Technician or similar repair role.
• Ability to work with precision components.
• Excellent attention to detail and pride in high-quality work.
• Confident with client interactions when required.
• Organised, reliable and able to manage workload.

Responsibilities

• Battery replacements and routine maintenance.
• Glass and crystal fitting.
• Crown and pusher replacement.
• Case and bracelet disassembly and reassembly.
• Resealing watches and conducting pressure testing.
• Bracelet repairs, sizing and adjustments.
• Diagnosing faults and assessing repair requirements.
• Performing thorough quality control checks on completed work.
• Maintaining exceptional workshop standards while working efficiently and accurately.
• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

Skills

Watch repair

Precision handling

Attention to detail

Client interaction

Team player

Swiss watch experience

Tools

Water resistance testing

Case/bracelet fitting

Job description

An exciting opportunity has arisen to join one of the UK's most prestigious luxury watch retailers as a Watch Technician.

Working within a state-of-the-art workshop, you'll support the aftersales team by delivering exceptional technical standards across a range of luxury timepieces. This is an excellent opportunity for a developing technician looking to further their career within a business renowned for craftsmanship, quality and outstanding client service.

Key Responsibilities

• Battery replacements and routine maintenance.
• Glass and crystal fitting.
• Crown and pusher replacement.
• Case and bracelet disassembly and reassembly.
• Resealing watches and conducting pressure testing.
• Bracelet repairs, sizing and adjustments.
• Diagnosing faults and assessing repair requirements.
• Performing thorough quality control checks on completed work.
• Maintaining exceptional workshop standards while working efficiently and accurately.
• Supporting colleagues and interacting confidently with clients, providing a professional and knowledgeable aftersales experience.

About You

• Previous experience as a Watch Technician or in a similar watch repair environment.
• Confident working with delicate precision components.
• Exceptional attention to detail and pride in producing work of the highest standard.
• Well-presented, articulate and comfortable engaging with clients when required.
• Organised, reliable and able to manage your workload effectively.
• A positive team player with a genuine passion for luxury watches and craftsmanship.
• Watch case and bracelet refinishing/polishing.
• Experience working with luxury Swiss watch brands.
• Knowledge of water resistance testing procedures.
• Exposure to basic mechanical watch repairs.

What's on Offer

• Competitive salary dependent on experience.
• Monday to Friday working pattern.
• A modern, fully equipped workshop within a luxury retail environment.
• Ongoing technical training and professional development.
• The opportunity to build a long-term career with one of the UK's leading names in luxury watches and jewellery.
• A collaborative, supportive team committed to excellence in craftsmanship and client experience.

If you are passionate about horology, take pride in your workmanship and are looking to develop your career in luxury aftersales, we'd love to hear from you.