Waste Data Officer

Opus People Solutions Ltd; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

Opus People Solutions Ltd is recruiting a Waste Data Officer for Coventry City Council. This hybrid role requires a commitment of 30 hours per week with a minimum of 2 in-office days.

The ideal candidate will have strong analytical and organisational skills, supporting operational teams in maintaining data accuracy and ensuring compliance with service standards.

Qualifications

• Experience working within a customer-facing service environment.
• Strong IT skills with experience in various software packages.
• Ability to produce and analyse reports.

Responsibilities

• Deliver administrative support to the Domestic Waste Team.
• Ensure compliance with service data and reporting requirements.
• Produce and maintain reports using various systems.

Skills

Organisational skills

Communication skills

Analytical skills

Customer service focus

IT skills

Problem-solving abilities

Tools

ICT systems

Job description

Waste Data Officer – Coventry City Council (Opus People Solutions)

Location: Hybrid Working – Minimum 2 office days per week. Office Locations: One Friargate and Whitley Depot, Coventry.

Pay Rate: £14.82 per hour PAYE / £19.67 per hour Umbrella.

Hours: 30 hours per week (flexible across 4 or 5 days).

Contract: Temporary – Initially 1 month, with a strong possibility of extension.

All applicants must hold Full UK Driving Licence and have access to their own vehicle.

About the Role

Opus People Solutions are recruiting on behalf of Coventry City Council for a Waste Data Officer to join the Domestic Waste Team on a temporary basis. This is an excellent opportunity for an organised and analytical professional who enjoys working with data, supporting operational teams, and contributing to the effective delivery of frontline waste services across the city. The successful candidate will be responsible for providing administrative support, ensuring service data compliance and assisting with the coordination and oversight of a designated team of Waste Support Assistants. You will play a key role in maintaining accurate records, producing performance information, and supporting continuous service improvement.

Key Responsibilities

• Deliver administrative support and assistance to the Domestic Waste Team.
• Ensure compliance with service data and reporting requirements.
• Support the management and coordination of Waste Support Assistants.
• Produce, analyse and maintain reports using a range of ICT systems and applications.
• Monitor and maintain data accuracy across waste service systems.
• Work collaboratively with operational and administrative teams to improve service delivery.
• Ensure all duties are carried out in accordance with Council policies, procedures and relevant legislation.
• Adhere to safeguarding, health and safety, data protection, equality, diversity and inclusion requirements.
• Attend mandatory training and participate in development activities relevant to the role.
• Provide additional support to Waste Data Assistants and wider service areas as required.

About You

We are looking for someone with excellent organisational, communication and analytical skills who can thrive in a busy, customer-focused environment.

Essential Skills & Experience

• Experience working within a fast-paced, customer-facing service environment.
• Strong IT skills with experience using a variety of systems and software packages.
• Ability to produce, interpret and analyse reports.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to build positive working relationships and effective partnerships.
• Strong customer service focus.
• Ability to work under pressure and manage competing priorities.
• Flexible and adaptable approach to changing circumstances and service needs.

Desirable

• Previous experience within Domestic or Commercial Waste Operations.
• Knowledge of waste management, recycling services and relevant legislation.
• Experience supporting service performance, compliance or operational reporting functions.

Working Arrangements

• 30 hours per week.
• Flexible working pattern across either 4 or 5 days.
• Minimum of 2 office-based days per week.
• Office attendance split between One Friargate (Data Performance & Continuous Improvement Team) and Whitley Depot (City Services Team).

Why Apply

This role offers the opportunity to gain valuable experience within a large local authority, supporting essential environmental services while working within a collaborative and flexible team environment. With the current postholder on long-term absence, there is a strong possibility that the assignment may extend beyond the initial one-month period.

Apply today to be considered for this exciting Waste Data Officer opportunity with Coventry City Council.