Warranty Support Specialist - Claims & Customer Care

Jago Consultants; Aldershot, Farnham; On-site; GBP 20,000 - 24,000; Full time

Job summary

Jago Consultants is recruiting a Warranty Support Assistant for the Aldershot / Farnham area of Hampshire / Surrey. The role is with an engineering company and offers a circa £22,000 salary on a 12-month fixed term contract (40 hours per week).

You will support the Warranty Team by processing claim requirements, liaising with engineers and suppliers to ensure complete information, chasing outstanding claims and providing general administrative support.

Qualifications

• Experience in warranty/claims processing or similar administration.
• Ability to liaise with engineers and suppliers to ensure complete claim information.
• Strong organisational skills and accuracy in handling claims.

Responsibilities

• Monitor and process claim requirements.
• Carry out the credits for paid policy claims.
• Liaise with engineers to obtain timely information for claims.
• Chase outstanding claims and provide additional administrative support as needed.

Skills

Team player

Time management

Customer care

Proactive attitude

Job description

Jago Consultants is recruiting a Warranty Support Assistant for the Aldershot / Farnham area of Hampshire / Surrey. The role is with an engineering company and offers a circa £22,000 salary on a 12-month fixed term contract (40 hours per week).

You will support the Warranty Team by processing claim requirements, liaising with engineers and suppliers to ensure complete information, chasing outstanding claims and providing general administrative support.