Warranty Specialist

Pybus Recruitment Ltd; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Head Office-based role

Company benefits package

Ongoing training and development

Job summary

Pybus Recruitment is seeking a dedicated Warranty Specialist to join its automotive client at the Head Office in Chiswick, London. You will own warranty operations, support retailers, and drive best practice across the business.

In this role you will manage claims, ensure policy compliance, and provide expert guidance to internal teams and partners. The position is full-time with a competitive benefits package and development opportunities.

Qualifications

• Previous experience in an automotive warranty role.
• Strong understanding of manufacturer warranty processes and procedures.
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication and relationship-building abilities.
• Good working knowledge of Microsoft Office applications.
• Ability to prioritise workload and work independently.
• Full UK Driving Licence.

Responsibilities

• Manage warranty claims through the company warranty approval system.
• Review and assess warranty submissions for accuracy and compliance.
• Support retailers and internal stakeholders with warranty-related queries.
• Conduct warranty audits and ensure adherence to company policies.
• Monitor warranty performance and identify trends and improvement opportunities.
• Assist with technical campaigns and customer support initiatives.
• Process and review goodwill applications where required.
• Produce warranty reports and KPI analysis for management.
• Deliver warranty guidance and training to retailer teams.
• Work closely with Aftersales and Technical teams to ensure excellent customer outcomes.

Skills

Warranty experience

Warranty processes

Analytical skills

Attention to detail

Communication skills

Driving licence

Independent working

Tools

MS Office

Job description

Chiswick Park, United Kingdom | Posted on 02/11/2026

? Location: Chiswick, London (Head Office Based)

? Salary: Up to £40,000 per annum (depending on experience)

? Job Type: Full-Time | Permanent

Warranty Specialist Opportunity

Pybus Recruitment is currently recruiting for anexperienced Warranty Specialist to join a growing automotiveorganisation based at their modern Head Office in Chiswick, London.

This is an exciting opportunity for an automotive warrantyprofessional to take ownership of warranty operations, support retailerpartners, and help drive best practice across the business.

About the Role

As a Warranty Specialist, you will be responsible for theeffective management of warranty claims, ensuring compliance with companypolicies and procedures while providing expert support to internal teams andretailer partners.

Key Responsibilities

• Manage warranty claimsthrough the company warranty approval system.
  
• Review and assesswarranty submissions for accuracy and compliance.
  
Support retailers andinternal stakeholders with warranty-related queries.

• Conduct warranty auditsand ensure adherence to company policies.
  
• Monitor warrantyperformance and identify trends and improvement opportunities.
  
• Assist with theimplementation of technical campaigns and customer support initiatives.
  
• Process and reviewgoodwill applications where required.
  
• Produce warranty reportsand KPI analysis for management.
  
• Deliver warrantyguidance and training to retailer teams.
  
• Work closely withAftersales and Technical teams to ensure excellent customer outcomes.
  

About You

To be successful in this role, you will ideally have:

• Previous experience in an automotive warranty role
• Strong understanding of manufacturer warranty processes and procedures
• Excellent analytical and problem-solving skills
• High attention to detail and accuracy
• Strong communication and relationship-building abilities
• Good working knowledge of Microsoft Office applications
• Ability to prioritise workload and work independently
• Full UK Driving Licence

What's on Offer?

• Salary up to £40,000 depending on experience
• Head Office-basedposition in Chiswick, London
• Company benefits package
• Ongoing training anddevelopment
• Opportunity to join aforward-thinking automotive business