Warranty Operations Lead - Automotive (Chiswick)

Pybus Recruitment; Greater London; Presencial; GBP 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Head Office-based role

Company benefits package

Ongoing training and development

Descripción de la vacante

Pybus Recruitment is seeking a dedicated Warranty Specialist to join its automotive client at the Head Office in Chiswick, London. You will own warranty operations, support retailers, and drive best practice across the business.

In this role you will manage claims, ensure policy compliance, and provide expert guidance to internal teams and partners. The position is full-time with a competitive benefits package and development opportunities.

Formación

• Previous experience in an automotive warranty role.
• Strong understanding of manufacturer warranty processes and procedures.
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication and relationship-building abilities.
• Good working knowledge of Microsoft Office applications.
• Ability to prioritise workload and work independently.
• Full UK Driving Licence.

Responsabilidades

• Manage warranty claims through the company warranty approval system.
• Review and assess warranty submissions for accuracy and compliance.
• Support retailers and internal stakeholders with warranty-related queries.
• Conduct warranty audits and ensure adherence to company policies.
• Monitor warranty performance and identify trends and improvement opportunities.
• Assist with technical campaigns and customer support initiatives.
• Process and review goodwill applications where required.
• Produce warranty reports and KPI analysis for management.
• Deliver warranty guidance and training to retailer teams.
• Work closely with Aftersales and Technical teams to ensure excellent customer outcomes.

Conocimientos

Warranty experience

Warranty processes

Analytical skills

Attention to detail

Communication skills

Driving licence

Independent working

Herramientas

MS Office

Descripción del empleo

Pybus Recruitment is seeking a dedicated Warranty Specialist to join its automotive client at the Head Office in Chiswick, London. You will own warranty operations, support retailers, and drive best practice across the business.

In this role you will manage claims, ensure policy compliance, and provide expert guidance to internal teams and partners. The position is full-time with a competitive benefits package and development opportunities.