Warm Vet Receptionist: Client Care & Scheduling Pro

IVC Evidensia Group; Sutterton; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Birthday off

Wellbeing initiatives

Discounted veterinary care

Job summary

inspiring vet care in the UK is seeking a friendly Receptionist for South Lincs Vets on a full-time permanent basis. You will be the first point of contact for clients, delivering a welcoming, professional experience while supporting appointments and inquiries.

Based between Spalding and Boston, our RCVS-accredited practice is well equipped and values a patient-first approach. You will work with clinical and admin teams to ensure a smooth client and patient journey, handling payments and daily

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Ability to manage multiple tasks in a busy environment.
• Professional, welcoming manner in person and on the phone.

Responsibilities

• Representing the surgery as the first point of communication for all clients.
• Delivering high levels of customer service and following up on outstanding queries.
• Greeting clients, checking in on arrival, and supporting the client/patient journey.
• Handling payments, insurance queries and inputting information into the database.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Team player

Job description

inspiring vet care in the UK is seeking a friendly Receptionist for South Lincs Vets on a full-time permanent basis. You will be the first point of contact for clients, delivering a welcoming, professional experience while supporting appointments and inquiries.

Based between Spalding and Boston, our RCVS-accredited practice is well equipped and values a patient-first approach. You will work with clinical and admin teams to ensure a smooth client and patient journey, handling payments and daily